Residence Inn Cleveland Independence

Comentarios destacados

• xxxx73

  17 octubre 2016
  Excelente opción para estadía larga

  Tuvimos que ir a Cleveland por un tema médico, nos hospedamos en este hotel por 3 semanas. Fue como tener nuestra propia casa, pero más cómodo! El desayuno es muy bueno, Dorothy siempre está pendiente si es que falta algo, muy variado, wafles, english muffins, fruta, yogurt, muy bueno. Las habitaciones son muy cómodas, estuvimos en un departamento de dos habitaciones. La Cocina estaba sumamente bien equipada. Es verdad que los baños son chicos, pero para qué los quieres más grandes. Por facilidad estuvimos en primer piso. Recomiendo, si es que no es un problema subir escaleras, el piso 2, más iluminado y no tienes que escuchar a los vecinos caminar! El hotel tiene una zona de parrilla con un bbq a gas que funciona perfecto. La zona es ideal, cerca de algunos restaurantes, supermercados, muy fácil acceso a las carreteras que te llevan en 15 minutos al centro de Cleveland. Coleen, manager, nos hizo sentir siempre muy cómodos, muchas gracias! Definitivamente volveríamos.

  

• Mercedes121121

  05 marzo 2017
  Confort

  La distribución del hotel aparece como casitas a dos alturas, cada una de ellas representando una habitación. Son habitaciones muy amplias, dotadas de todo lo requerido para tener una estancia muy confortable: cocina, amplia zona de descanso, chimenea para los fríos días. El desayuno suficiente, un poco de todo para cubrir gustos variados. Recomendable por completo y tranquilo.

  

• davidmakris

  14 abril 2020
  Friendly staff, quiet peaceful location

  Stayed there while travelling cross country - liked that it was off the beaten path, very quiet neighborhood. Appreciated it being open during the pandemic lock down. Friendly staff, reasonable rates.

  

• Escape749281

  06 noviembre 2020
  THE WORSE

  From the moment I entered my room, I could tell it was not properly cleaned. The sheets were not tucked as if someone lay in the bed. The sheets also smelled like perfume. There were crumbs on the table so I asked for a different room which was no better than the first. There was dried blood on one of the pillows and the refrigerator was not cleaned from the previous guess. Onion skins and other food items were all over the cupboard but because I had a long flight and was extremely tired I decided to stay in the room and cleaned it myself. By the end of the week, the heat was not working and could not be fixed until the following day according to maintenance. I was offered a room to shower and sleep until they fix the heat. Upon check-in, I was offered room service once a week every Wednesday, and after 3 weeks no room service. I had to ask for fresh linens and towels in addition to a vacuum to clean my room. I live in hotels more than half of the year and I do understand we are in a pandemic and the need for everyone to be safe but at all costs but I must say this is the worse place to stay for long-term accommodations. Some of the ladies at the front desk are very pleasant but a few acted as if they were been bothered. I would not accept future assignments if this is the hotel I have to stay.

  

• MonaAlvies

  08 marzo 2021
  DISGUSTING

  I would never stay at this location EVER AGAIN. I tried speaking with the general manager and all I got from her was excuses, she never even gave me an apology. We switched into 4 different rooms they all were not clean dirty sheets and pillows. the rooms weren't vacuumed, the shower curtain had mold in it. there was blood in the bathroom, lamps were broken. Soap Suds dripping down the wall. The housekeeping witnessed all of this and said "oh yea this hotel is never cleaned." If all the hotels weren't booked in the area I wouldn't have even stayed. let's not forger I had to change my own sheets because in the final room there was makeup on the pillows and sheets from the last person that stayed in the room. RUN DON'T WALK AWAY FROM THIS HOTEL. And if your looking for the two bedroom hotels Homewood Suites has them as well as The Residence Inn in Beachwood. Thank God we had one friendly person in the whole entire building and that was the black lady at the front desk! Thank you for the laughs and honesty! You need a raise!!! Everyone else needs to be fired asap!