Residence Inn Champaign Marriott

Comentarios destacados

• E4315SJlauram

  16 diciembre 2020
  REEKS

  There must not be an air filter between rooms because I have been getting a contact high and probably covid from the air ducts in the bathroom and bedroom blowing literal weed clouds and the stank of cheap cigarettes into my room all night. The staff are super nice, it's not their fault this hotel is a stinkass hole. It's an infrastructure problem. They need some air filters so you don't have itchy eyes any time you use the heater, too.

  

• tenny008

  27 diciembre 2020
  Terrible

  This hotel is Definitely below Marriott Standards. Upon checking in, the front desk lady was not friendly at all! She barely smile, no willing to offer any upgrades even though most of the hotel rooms are empty. No mask!!! Lots of employees here did not follow COVID 19 protocol. Its a shame The hotel room is not very clean. Do not disturb sign is not working. Were wake up by cleaning staff in the morning. Had to wait 10 minutes since nobody worked at the front desk. Even worse, the lady Did not wear mask!! Dont risk yourself, stay away from this hotel. I would not recommend this hotel. Its extremely disappointing.

  

• paulmL1382YO

  22 enero 2021
  Ok

  Let me start by saying just because the hotel is slow doesnt mean you dont make sure your rooms are clean. ESPECIALLY the bathroom. The shelf in the shower had not been wiped off and theres hair on the floor. Im a 48-year-old man, I dont have long hair like that. On the second night I spoke with the front desk attendant about the lights being out. Did he write anything down? No. He was busy filling the beer cooler. I should only have to ask once.This is the same person who, when I checked in, was busy wrangling up his kids that were playing in the conference room. Employees dont know how to park in between lines in the parking lot and park at the front door. Overall it was a place to sleep, and thats it.

  

• Gypsygurl77

  05 febrero 2021
  Great service

  Great service, awesome breakfast, went above and beyond for my family.. the rooms were clean and comfortable, the check in was fast and easy, the staff were incredibly friendly, we will definitely be back

  

• Pam E

  12 enero 2021
  Excellent! Home away from home!

  I am shocked at the negative reviews on here - you must be a bunch of whiny Karens. I stay here multiple times per year and love it so much! The staff are super Friendly and helpful. Traveling during Covid Has been interesting to say the least, but the Residence Inn makes me Feel safe and secure! I have never encountered staff without their masks on and they are always so friendly and helpful. And lets talk about the food - awesome home Cooking for Breakfast daily and Dinner. This is the best food I have ever had at a Residence Inn. And the staff goes Out of their way to be friendly and helpful. I even forgot My mask in my room on a way to a meeting and the General manager even gave me a packaged one out of his own stash so I wouldnt have to go back. I will always stay here - Clean, friendly and safe (and delicious food!). What more do you want?