Residence Inn Atlanta Airport North/Virginia Avenue

Comentarios destacados

• Zoecita

  08 marzo 2015
  Esperaba mas

  Ya me había hospedado en un hotel similar de marriot y mi experiencia había sido buena , pero esta ocasión no puedo decir lo mismo , el personal de limpieza de las habitaciones es amable pero en mi opinión el aseo es muy superficial, prácticamente solo tienden la cama !el personal del servicio de desayuno no es muy atento ni esta al pendiente de recargar los alimentos cuando se terminan, necesitan ser mas diligentes en esta tarea , ademas el desayuno es solo walfles , papas fritas y un huevo sintético , debería en mi opinión ser mas variado ! además no son muy educados, no responden ni los buenos días ! El personal de la recepción fue amable a excepción de una señorita a la que le pedimos nuestro corte de cuenta y no quería entregarlo . No volvería

  

• DAVID2183

  03 septiembre 2019
  LO PEOR QUE TE PUEDE HACER UN HOTEL

  tenía la reserva número 75155868, mi vuelo se retrasó y llegue al hotel entre 12:30-1 de la mañana, nos atendió una persona totalmente despreocupada y sin ninguna disculpa ni razón nos dijo, el hotel está lleno Uds. han sido transferidos al hotel de alado uno de la misma cadena Marriot, me moleste y le dije que porque nos quitaron las reservas y nos dijo solo que no sabía nada y que fuimos movidos hacia allá, fuimos al otro hotel y nos dijeron que no sabían nada y justo sonó el teléfono, le persona del otro hotel le dijo algo y ok tengan sus llaves sigan a su habitación, perfecto tome el auto y al cambiarme de parking del otro hotel intentaban cobrarme $10 de parqueo, terrible regrese discuti me dejaron ir al otro hotel, perfecto subí a habitación después de todo esto ya había perdido casi hora y media, había reservado una suite de 2 habitaciones 3 camas,o sorpresa llego a la habitación era la más básica con 2 camas dobles, otra vez a recepción y después de ponerme furioso y explicar que eso no fue lo que reservo la chica del otro hotel dijo que no sabía nada y que ese no era su problema que si quería me daba otra habitación, me dieron otra habitación doble y ya para poder descansar acepte, reviso mi correo y otro problema, yo reserve por $270 la noche y me cobraron $380, eran casi las 4 de la mañana y lo único que quería es dormir así que ya no reclame nada, les comparto mi experiencia para que ni locos vayan a este hotel donde no respetan ni sus reservas ni a sus clientes!!

  

• Jag225

  20 enero 2020
  Nice Hotel.

  I enjoyed my 4 night stay at this hotel. Check in went smoothly, the front dest associate was very pleasant. I only took advantage of the breakfast one morning. It was both satisfying and filling with lots of options. My only issue was no housekeeping on a day I requested and was told that my suite would be cleaned. Personnell were nice and accomodating.

  

• seasonedtraveler1965

  10 febrero 2020
  Not Marriott Residence Inn that I am used to

  Stayed at this location because of it's location and space- needed a suite with two bedrooms. Prior to leaving home, I requested extra pillows and blanket- son was sleeping in living room. I also stated that I would like a room that was pet free since my family are allergic to dog and cat hair. I was emailed messages back but nothing addressed the two items above. Our flight was late leaving BWI, so we did not get to hotel until about 1-130A. I was told then that pets could have been in every room in the hotel and was asked if i wanted to see if there was another hotel that i wanted to check out before checking in to this one......at 130a- WOW. I was told that the best housekeeper cleaned that room and it should be fine. It seemed ok since no one had any reactions. We get to room and the entrace door stuck opening and had to be forced with a shoulder shove. The room was very dated but had some updates. I was glad to see a fireplace since it was cold. NEVER EVER EVER have a been at another RI and if it had a fireplace, it was not fueled with gas and a switch to flip to turn it on. This one was a real fireplace and we needed to purchase a log or whatever from the front desk to have a fireplace. Really I guess if we smoked up the room, since most people don't have real fireplaces and didn't open the flue. I could have used it, but at $200+ a night, you should have given me the fuel for the fireplace. You are also CHARGING me to park on your lot. The display about the hotel says FREE Parking- IT IS NOT- $8 per day and they do charge it. I do not understand why it is not included it price and if you don't have a car (vehicle) reduce price by same $8. The breakfast was very run of the mill and not appealling. We also had to call because we were not getting hot water. Maintenance came and he was baffled as to why we could not get consistant hot water. The room my wife and I stayed in was a peek-a-boo room. The bedroom had double doors but the curtains in the doors, but allowed for no privacy if lights were on. Mattress on the pull out was dirty. As stated earlier, the entrance door stuck and would not close correctly. The outside of teh door also had Trick or Treat in red marker that was not cleaned off well. You get one time to make a first impression. My impression....NOT to return unless there is no other hotel in area to meet my needs. Would not recommend.

  

• SewFine802

  05 octubre 2020
  Excellent

  Stayed in a suite for 4 nights. King bed. Full sized refrigerator. Microwave. Stove top. Pull out couch. Everything seemed clean and fresh. Modified breakfast but still plenty of choices. Close to the airport. No shuttle so I took an Uber , which cost $10. Comfortable bed. Good hot water. You could have as much or as little housekeeping as you wanted. I thought there would be more noise , being so close to the airport. But it was minimal. Many other people staying there let their doors slam when leaving/entering which was extremely annoying. Basket ball court right outside the window was noisy at times, but not bothersome. Pool looked inviting but I didnt use it. I would definitely stay here again