Renaissance Phoenix Downtown Hotel

Comentarios destacados

• Helen W

  27 abril 2013
  muy recomendable

  Mi empresa me eligió este hotel por motivos profesionales ,está muy bien situado ya que es uno de los más céntricos y está muy cerca de calles llenas de tiendas donde poder hacer toda clase de compras. Es una opción muy recomendada para ambos casos. el hotel es clásico, habitaciones cómodas y con todos los servicios.

  

• Danny C. V

  21 noviembre 2015
  Excelente experiencia

  Mi estadia en el hotel fue excelente en todos los aspectos. Desde lo hermoso del hotel hasta la amabilidad y servicio de todo su personal. Definitivamente quisiera volver esta vez con mi esposa ya que fui solo para un adiestramiento de trabajo.

  

• GloriaF735

  21 marzo 2019
  Clásico

  Fui a un meeting , típico hotel de conferencias , lobby muy grande con starbucks , y otros bares , en pleno downtown , personal extremadamente amable Si bien la decoración de la habitación no es de mi gusto , era súper limpia y amplia

  

• gsktk

  17 febrero 2021
  Some good, some not so good

  We checked in on Valentines Day (Sunday) and out on Wed. 2/17. Hotel is pretty and room updates were very nice. We found the desk staff at various times to be disinterested. When asking two different staff how to find transportation to the airport, they seemed unsure what to tell us, had to look up phone numbers for cab companies, and seemed content to waive us off to Uber or Lyft. Not every has that app or wants that, and Id think at a nicer hotel like this, theyd be prepared with that info. It just seemed like that wasnt their responsibility and like they werent sure why wed be asking them. The other big issue was the noise. We came in from a late dinner in Sunday night and thought we walked into a night club. The music from the restaurant was always very loud and pounding when it was on. The lobby was filled with people like a big party. I dont Know how the staff can stand it. It was a weird vibe and not the relaxing respite we were hoping to find. The room to room and hallway noise was bad too. Hearing conversations in next room, their alarms going off, the doors slamming shut. Not a peaceful quiet place. We tried to order food per the card in the room which instructed us to use the Bonvoy app. Once on the app, no instruction or way to order. We called the front desk, no answer after 3 tries. We called the restaurant. No answer after several more tries. Gave up. Very pretty property and for the most part the staff was friendly if a little disinterested. Not sure Id stay there again.

  

• mgs1627

  08 marzo 2021
  Great Hotel

  As with all Marriott hotels, face masks are required in the public areas. The hotel is located in downtown Phoenix. There is a parking garage attached to the hotel. I was able to self park for $20 a day. I believe valet parking is also available during certain times. Checking in was a breeze and the young lady who checked us in was friendly and helpful. The room was clean and well decorated. There is free unsecured WiFi. There is a safe and small fridge in the room. Small coffee maker with coffee and two tea choices. I love the Aveda toiletries, shampoo, conditioner, lotion and soap. The bed was comfortable. The shower was fantastic. There are two shower heads. This may seem silly to some but I like a shower that doesn't spray water outside of the shower on the floor. This shower keeps the water in the shower. There is a Starbucks in the lobby and a Dunkin Donuts across the street. The hotel bar/restaurant is open but seating is spaced 6 feet apart.