Renaissance Dallas Richardson Hotel

Comentarios destacados

• FroggieEVC

  25 enero 2013
  Lindo hotel, buena la ubicacion pero no pidas que el front desk sea eficiente

  El hotel cuenta con los servicios necesarios para su categoría y se encuentra a metros del DART lo cual permite una buena manera de trasladarse si uno no tiene carro. También a un paso de la 75. Excelente el trato de Sonia y Evie en el desayuno. Malísimo que el front desk no sepa cuanto puede salir un taxi a determinado lugar y que solicitando uno el taxi se haya demorado 50 minutos. Creo que tienen que mejorar el servicio de los autos con los que trabajan. Además al llegar, como era temprano la habitación no estaba disponible y nosotros tuvimos que darle la idea al empleado del front desk de ducharnos y cambiarnos en el spa que tiene el hotel. El hotel cuenta con un shuttle gratuito para ir al Colin Creek y el front desk tampoco nos lo informó. La piscina climatizada estaba fría para lo que se requiere de una piscina climatizada.

  

• Sebastian_Herrera

  13 junio 2014
  Muy recomendable

  El personal es muy amable, y me recibieron sin problemas envíos antes de que llegara. Las habitaciones son espaciosas y muy confortables. Tiene todos los servicios, piscina, gimnasio, estacionamiento, el desayuno es bastante completo. Se encuentra en una zona bastante tranquila, tiene la autopista al lado, igual que la estación del DART. Esta a no mas de 15 minutos de grandes centros comerciales, especialmente los Outlets de Allen. Como contrapartida, deben tener en cuenta que internet y el desayuno no están incluidos y son bastante caros. Muy recomendable.

  

• RunnerMike1977

  03 septiembre 2020
  Enjoyable Stay At This Very Nice Property

  I am a Marriott Titanuim and have a lot of experience with the different brands in the Marriott family. Renaissance is always at the top of my list for its consistency. This property in the Dallas suburbs is no exception. The hotel was immaculate, which is really important in this age of Covid. Everyone was wearing masks, and sanitizer was readily available. Due to the pandemic, the dining outlets were closed and there was no housekeeping. In fact, front desk employees were also doing housekeeping duties in the lobby. However, it would have been nice to be able to request housekeeping, if you needed it. Staff were very friendly, always saying hi. The rooms are recently renovated, and they look amazing! It was done in a really modern, but cozy, Texas motif. I loved the hardwood floor entry. The bathroom was roomy and linens were very comfortable. The gym was a great plus, as most hotels I've stayed in recently have had closed gyms. It is a great space to workout with really new equipment. Parking, I believe, was $16/night, in a large lot across from the hotel. The immediate area of the hotel is residential, but restaurants and shops are within a few minutes drive in any direction. This hotel ranks right up there, with the Le Meridien at the Galleria, as my top Marriott properties in North Dallas. I'm really looking forward to returning to this hotel in normal times.

  

• N820VCgeorgek

  16 septiembre 2020
  Fantastic Hotel - Multiple Stays

  This is my third week in a row staying at this property during this unprecedented time of business travel. Despite many of the "normal" amenities being closed during COVID (restaurant, concierge lounge, bar) this hotel has provided the best experience possible. There is no shortage of social distancing signs and hand sanitizer available that indicates the safety of their guests is their #1 priority. The hotel public spaces and guest rooms are newly renovated, very clean, well maintained, and comfortable. I continue to be impressed with the limited staff currently working at this facility and the multiple hats they must wear all while keeping a high level of dedication to the customer experience. On a separate note, one night during my stay there was an issue with the fire alarm (false alarm) and power outage to the building for a short period of time. Jessica handled what seem to be a very stressful situation with poise and kindness answering the multiple guest inquiries and concerns with no issues. I have several trips to the North Dallas area on the schedule and I will certainly be back. I do look forward to the rest of the hotel slowly opening back up soon. Thank you!

  

• dupeee

  03 enero 2021
  Modern and clean

  The hotel is very modern. We got a suite with a living area and a bedroom. It was very spacious and the room overlooked the city. The furnishing was contemporary. The hotel is very clean, wide variety of tv channels, very comfortable bed. It felt like home away from home.