Renaissance Atlanta Airport Gateway Hotel

Comentarios destacados

• javiermB8661RY

  04 agosto 2017
  Hotel bonito pero no fácil de llegar si vas con maletas

  El diseño del hotel es muy agradable. Está muy nuevo, con habitaciones espaciosas y amplio baño Los "peros" que tiene son: 1. No te recogen en la terminal (lo avisan claramente en la web). Si sales por la de vuelos nacionales sur, no tienes nada más que andar unos metros, tomar el elevador al Sky Train y en un par de minutos llegas. Si vas con maletas voluminosas, es un pequeño problema. Si llegas por la terminal internacional, la cosa se complica. No encontrarás indicaciones o señales para ir al Sky Train. 2. Wifi. En estos hoteles, que no son especialmente baratos, no entiendo por qué hay que pagar la wifi y no es libre En resumen, buena opción para una noche de escala en Atlanta, pero piénsatelo si vas a moverte con equipaje voluminoso

  

• ernesto alfonso d

  16 agosto 2019
  Muy buen hotel...

  Excelente hotel, moderno, limpio y muy bien atendido, quedamos gratamente sorprendidos por su calidad. 100 % recomendable. Nos quedamos una noche por retraso del vuelo pero fue tan agradable que nos hizo olvidar un poco el mal rato con Delta Airlines

  

• kshardes

  08 febrero 2021
  WORST EXPERIENCE EVER!!

  I travel often for work and for anyone having to travel through COVID you know that adds a extra layer of stress. Ive not been very impressed with the level of cleanliness of many Marriotts Ive stayed in since June 2020 but this hotel has to be the worst. First, the parking deck is not attached to the hotel and a bit of a walk. Check in was fine. I arrive to my room 613 and do my usual sheet inspection. I notice red stains that you could tell were fresh. I called down to the front desk 3 times to request new sheets but no one answered. I proceed to walk to the front desk in order to get help. The gentleman working had no answer as to why my calls werent answered but said he would contact housekeeping to bring new sheets. Housekeeping came pretty quickly and I told her I dont mind changing the sheets myself. As I walk to the left side of the bed I feel something sticky under my feet. I look down and see tried brown streams of something on the floor. I proceed to grab a wet wipe to see if it came up and sure enough it appeared to be tried BLOOD!! DISGUSTING!!!!!! Visible body fluids in this season of a pandemic??!!!!!! At this point I know Im not staying in this room and frankly didnt want to stay at this hotel but I was so exhausted from my days travel that I just wanted to rest. I grab all my belongings and go to the front desk and tell them my situation. My room was changed but at this point I know housekeeping is severely lacking so Im just feeling uneasy. I told the receptionist I want the general manager to contact me because I have never seen or experienced this level of complete and utter lack to cleanliness at a Marriott. I go to my second room and although there was no blood on the floor , you could tell the floor hadnt been clean by all the crumbs. The toilet was dirty, stains on baseboard, even a dirty Kleenex holder. At this point Im almost at a full anxiety attack because Im exhausted and feel completely exposed to who knows what. The thought of having to walk to this parking garage thats far in the the dark, alone was not appealing to me so I decided to stay. I cleaned what I could and literally wrapped up in my own personal blanket in order to sleep. This should never happen to anyone!!!! I need answers because this is not acceptable in any way and the corporate office really need to get involved with whats going on at this hotel. At this point I think Im done with Marriott and will continue to share this story. Please do better!!!!!!!!

  

• Mark_kiesewetter

  13 febrero 2021
  Great stay

  Stranded in Atlanta due to issues with Delta. We were sent here. What a great evening. Super cool decor and space. Great shower. Very comfortable bed. Well appointed room. Friendly cheers type bar with TVs and small selection of food. Had a flatbread it was great. Highly recommended

  

• 738roba

  18 febrero 2021
  Maybe I caught them on a bad year

  Chose it because it was close to the airport. I texted them on the Marriott app when I landed to ask if there was a hotel shuttle. After wandering outside I found the train and it was very convenient. Got to the hotel and reception was friendly and the room is nice. An hour after I arrived, they texted back with instructions to take the train...glad I didnt wait. Theres no concierge lounge and the bar is small. Theres really no restaurant to speak of anymore although you can order food. I couldnt get anyones attention at the bar. My recommendation is if you are coming hungry- you better eat at the airport. The wait across the street was over an hour for a party of one. Probably better to stay a little further out where there are more amenities.