Renaissance Allentown

Comentarios destacados

• Carlos S

  26 abril 2017
  En el corazon de Allentown

  Buen hotel en el centro de la ciudad, buenas habitaciones, personal muy amable, hablan solo ingles. Si alguien tuviera que viajar a esta ciudad, o las aledañas, recomiendo volar hasta el aeropuerto internacional BAE, que esta a diez minutos en taxi desde el centro de la ciudad, evitando un largo traslado desde alguno de los aeropuertos de Nueva York

  

• magn0lia88

  27 enero 2020
  Noisy Hotel - one night is all you need.

  The hotel itself is really nice, very modern, staff was nice enough. My concern is that with even being on the 9th floor of the hotel, we heard EVERYTHING going on outside, everything in the other rooms and the maid cart coming up and down the hallway. I didn't really get the best sleep at this establishment that I was hoping for. Safety would be my next concern as we arrived a little past midnight and the walk from the parking lot to the hotel lobby is a bit long and quiet...we encountered some drunk folk that made us question our safety for a second as there is no security in that area, maybe you guys should put someone there? DIME (the restaurant inside the hotel) we had brunch in the next day and our server, Sally, was wonderful and the food was great, wish I could say the same about my stay there.

  

• Grolsh

  15 febrero 2020
  Valentines visit

  Very rustic chic place. We got a suite and it was very nice is worth the upgrade. Nice little gym and the restaurant and bar are cool and social as the place is downtown and next to the PPL Center. Would stay again for sure.

  

• tonnieyy

  02 marzo 2020
  Very elegant hotel!

  This is hotel is in the center of Allentown, a very convenient location and also quiet during the night. Although they provide valet parking, you can easily find parking lot along the street with no charge during the weekend.

  

• faxdoctor

  10 marzo 2020
  Stayed during Monster Truck show and Wrestling tournament - Major Disappointment

  Stayed last year and loved it. This year was not so good. The place has really gone down hill and fast. Two rooms in our party left early because they could not get their rooms cleaned for two days in a row. My room was cleaned 2 of the 3 days I stayed. My main issue was with the rudeness from the restaurant. Previously they were very customer service oriented. This year was complete opposite. Friday night, about 11:20pm, band playing and not many people. I order a drink, it is promptly delivered (good Old Fashioned) and I ask for a food menu. I am told last call for food was 5 minutes ago. I asked if they could provide me with anything to eat and I was told "No, sorry. the kitchen is closed". Not your normal response from a higher end Marriott. Then about 5-10 minutes later the people on either side of me at the bar get delivered multiple plates of food. Would it have been that hard to throw one more order on for me? Maybe a plate of chips? So now I am pissed and head to my room to order room service. Well good luck because there is a very limited menu available after 11PM. I ended up with potato chips. Sunday morning before leaving I figured I would have breakfast before a long drive. They only have a buffet. All I wanted was coffee and some eggs. I did not want a full buffet. They refused to allow me to order off the menu. I left and went to Starbucks. Again pissed. Last time I will stay here. I am a Bonvoy Titanium and I refuse to stay at this sub par place again. Management needs to take a long look at the customer service side of things. If the restaurant is in fact part of the hotel it needs to be fixed. If it is not part of the hotel then it is a very bad representative of the Marriott name. Next time I will stay someplace else. Very dissappointed.