Refrigerio Masseria

Comentarios destacados

• Maps802810

  21 septiembre 2006
  Nice location, accommodation a bit basic

  Our friends held their wedding reception at the restaurant here and we stayed at the masseria for a few nights. The wedding was amazing, would definitely recommend the restaurant! The accommodation is fine, if a little basic.

  

• EwaB590

  31 julio 2013
  A short visit for dinner

  So happy we made the effort to go to Masseria Refrigerio (and it wasn't easy as gps took us to a completely different place) - the food was fantastic (certainly the antipasto di verdure is the undisputable highlight) and what an amazing price for a three course dinner with all drinks included (even the aperitivo as we arrived before the kitchen opened). Surroundings are amazing and loved the cat family playing around.

  

• guido s

  06 abril 2016
  Just reopen

  Short break at the B&B Refrigerio Just Reopen e very quite location very good for summer break not too far from the beach . The Staff very helpful the hotel in a fantastic location ( a car is needed) 15 min from Ostuni centre ( hotel has a bus on request to take to Beach or town) Restaurant next door excellent the room was very clean a comfortable bed

  

• Giuseppe V

  07 abril 2016
  The perfect relaxing place

  Well this was a surprise indeed, We couldn't be happier to have chosen this place! The hosts enriched our stay with welcoming us like part of the family, advising on places to visit, food and teaching us the Italian way to enjoy life! No season is wrong to visit this special place and its surrounding, We can't wait to be back there! Giuseppe and Jane

  

• BriceWildi

  11 agosto 2019
  Poor quality - poor service

  I first wrote this review with only 1 star, I then deleted it and changed it to 2 ... Im a nice guy But honestly a Very bad experience, we booked for 2 nights and havent managed to sleep night #1 and we truly regret this choice ! The venue is quite nice and charming but : The overall condition of the room is very poor with lots of mold and old & used materials that all need to be fixed or changed The mattress is awful with metal springs that pierce your back Air conditioning is malfunctioning and so loud you cannot sleep at all Fridge makes the same noise ! Awful ! You feel youre sleeping in a industrial manufactory Swimming pool is a nightmare with absolute no maintenance: a complete nest of germs (gravel and sand all over and surely no chlore to clean the water) My children themselves had to step back when they saw the colour and what was inside !! So I kindly shared my concern with the person in charge who was very rude and unprofessional, telling me that this was normal for a Masseria and this was not a hotel ! and that I shouldnt expect more , she was even angry when I asked her to change the mattress at least. For the air con, she kind of smiled and said this is a normal noise and did nothing! Unacceptable ! When you charge your customers 137 yes they surely deserve a better experience, better service and fair value for money! Lets try to sleep night #2 - Ill ask for a fan but Im pretty sure they will repudiate my demand with no concern. I just read the previous review from the 9th August 2019 and its exactly the same issues encountered ! I also read the answer of the director which is from outter space of bad faith and rudeness - he should probably change the path of his career if customer care doesnt ring a bell to him....lets see his kind and honest answer to this factual review !