Red Ruby Hotel

Comentarios destacados

• zuzza86

  24 diciembre 2016
  Too expensive for basic service

  We chose this hotel due to the strategic position in Nairobi and unfortunately we had to spend almost 10 days over there. The staff was not prompt and coped with our issues inefficiently. We had agreed on phone about our early arrival and despite this agreement, we didn't find the room ready as promised. Moreover, the different room we were assigned for the first night (implying a new move the day after) had a used dirty toilet + bathroom that needed cleaning. The day after, we got a new room on the ground floor with windows facing a walking path (consistent prying eyes of the watchmen) or a bathroom window opening into the waiting corridors / lounge of the hotel. This forced us to keep our windows constantly closed during our stay. The service was really basic, with the staff forgetting simple requirements (e.g. we requested a take away breakfast which promised but was never made) or not following the exact time schedule (we had to rush in the morning and the breakfast was not ready yet by the stated 6.00 am opening time). The only positive feature was the location because of close proximity to the CBD.

  

• johncthp

  08 septiembre 2018
  Cheap, nice location, poorly managed

  This is an odd little hotel - nice location and staff and furnishings - very inexpensive, but not very well organized. My small room (008) had no external windows, which I find really oppressive, The bed was comfortable, the small desk provided a teapot, but with no power plug within reach. There is a restaurant with a very minimal selection - the breakfast buffet in particular was pretty disappointing - and a bar that ran out of wine and - instead of letting me know - just didn't bother to bring any. When I go back I'll probably go around the corner to Golden Tulip for just a bit more money.

  

• LakePanorama

  11 diciembre 2018
  A Nice Place in Central Nairobi

  Found the Red Ruby Hotel on line and booked it for a night. Staff was very friendly, room was adequate, bed comfortable, and breakfast was pretty good (but not fabulous). Since the price was reasonable (6,000 ksh or $60 U.S. per night), I would consider staying there next time in Nairobi.

  

• davidbViennaVA

  02 agosto 2019
  Ok for 1 Night

  We rented 2 rooms here on a recent Sunday night. Rooms are small and unremarkable. Bed was comfortable and had mosquito netting. Breakfast was included but was excessively mediocre, which surprised us because dinner was pretty good. Staff at front desk was VERY helpful, answering questions and helping us store our 8 bags in a closet during the day. We were charged $65 per room, but it appears that rooms are cheaper if booked through hotels.com or some other 3rd party website.

  

• ryanc3

  17 noviembre 2020
  Good location

  stayed here for 2 weeks in november, room 202,which was changed by the cleaner from 205,the location was close to shops and restaurants ,the hotel was quiet due to the pandemic, but all in all it was a good stay and special praise to faith ,who attended to all our needs, and was very good at her job, nothing was a problem to her. would recommend to anybody