Ramada Kent Seattle Area

Comentarios destacados

• Jorge A

  09 agosto 2019
  Cumple con el requisito

  Un hotel sin nada espectacular, lo mejor es la ubicación, que esta en una zona justo al highway. El servicio es promedio y la habitación tambien. El area de desayuno es pequeña por lo que cuando esta completamente lleno, se tiene que esperar un tiempo a que se desocupen las mesas.

  

• elizabethW4799CM

  10 marzo 2020
  Outstanding customer service

  This is a great hotel for business our employee stated it was convenient because of the restaurant and bar and the room was clean. Checking in we made a call in from California and the desk clerk Tom was great with service we ended up booking two more rooms for the next week for two different technicians. This is a good place to stay in Kent Washington for business.

  

• Climber332583

  30 octubre 2020
  visiting relatives

  Stay at this hotel 4 nights. When booking the website said breakfast will be provided, however do to the pandemic only cold to go bags were provided and only 2 out of 4 mornings. On one of the days, the house keeper did not replace bath towels, wash cloth, floor towel, nor coffee and coffee codiments. Two out of 4 days, I have to ask for coffee and coffee cups from the front desk. One of the bed was so soft a body sink in and not too comfortable.

  

• michellejB1205VS

  18 febrero 2021
  Sick Surprise behind bed

  We switched rooms 2 times and Still didn't get a working TV. They didn't care! Then....a pair of dirty Underwear behind bed with used Q tips. Demanded a refund, would only refund 10% Disgusting visit!!

  

• elizabethkV6624LA

  23 febrero 2021
  Not too bad

  Nice clean room but the hair dryer was broken and the shower head was missing. The maintenance person came immediately to replace the shower head. I wish the smoking policy could be reinforced by stiffer penalties. The smells in the hallway were awful and the "other substance" smell made my throat sore even with quickly closing our door. Don't know why the smoke alarm was not set off. The bad part was gong through Booking.com. I went only through their website so did not see the hotel website saying no breakfast is provided during the pandemic. Booking.com did not make that clear. Neither did they mention the new damage deposit. I complained about both issues and felt stupid when they told me at the desk it was all on the hotel website. When I wen t through Booking.com and because I know the hotel well, I felt no need to go to the actual website. Usually the breakfast is pretty good. More than one luggage cart would be great. We had a lot to carry in and out. Substitute breakfast was offered: "a granola bar". No thanks.