Radisson Hotel West Sacramento

Comentarios destacados

• Baby-VJMP

  15 octubre 2013
  No tan mal

  Nos fue mucho mejor que la estadia anterior en sacramento, el desayuno estaba bien, nada espectacular pero lo suficiente para quedar satisfecho, la habitacion estaba limpia y con todo lo necesario, donde si me quejo es en la piscina estaba sucia y se miraba como de dias sin limpiar, "el sauna y spa" estaban en remodelacion, desde cuando no se, si ocupas pasar una noche esta bien, pero si buscas comodidad y lujo no.

  

• Greivin S

  31 julio 2018
  Hotel ideal para familias y buena ubicacion

  El hotel goza de una buena ubicacion, cerca del centro y ofrece desayuno. Las habitaciones son confortables y comodas. El tener piscina es muy bueno porque el calor en verano es muy alto y poder refrescarse en la piscina de verdad que ayuda. Lo unico que les faltas es capacitar mejor a su personal en servicio al cliente, son muy frios en el trato y las falta el don de servicio.

  

• cherylfV2548PR

  09 marzo 2020
  NEVER stay here - HIDDEN FEES

  At check-in I was informed if we wanted to check in at that time there was a $25 early check in charge. This was about 1pm. I asked if the room was ready and available and was told YES it is. Then, if it is ready why do I need to pay an extra fee. Because those are the rules. I said, ok, I will wait. Then I confirmed what the Website stated, that they provided a FREE shuttle to airport. NO, there is a $30 charge. What?, you mean what the website states is not a fact. Well, there is a new owner and many things have changed. Obviously they did not change the website. I discussed this with her and said they need to comply with what you state on the website. Nope, I would have to pay $30. There was also a sign that when you went to the breakfast area you could not take anything to your room or there was another $10 charge. Good lord, what is happening here. I immediately cancelled my reservation and asked if my points would be reimbursed and was told I needed to call Wyndahm and then maybe they would be. I was exhausted at this point. I called Marriott, got a res, checked in at the property without any hidden fees and was very comfortable. We travel all over the world and have never had such an experience.

  

• Pegasus44

  21 junio 2020
  Well

  Made reservations on booking.com-so maybe its their fault but they did specify dog friendly and I added that to my reso upon driving ten hours to get to it upon arrival hostess was busy on her cell phone and curt. Like I was taking her away from something only to be told that there were no more pet friendly rooms left and. That there was a 30 pound weight limit which was not on their website sooo what was I supposed to do. She did not try to help or accommodate. I guess business is good enough to let paying customers go. I was told that I would get refunded. I will be checking into that

  

• yaronshavit45

  27 noviembre 2020
  Very sad experience..

  The place really is poorly maintained all rooms strong smell of cigarettes.. the bed sheets also had cigarettes marks on them. Even morning coffee in the lobby, they have 'run out of regular coffee. I suspect the staff was keeping it for themselves. (Saw a used regular one that was left in the machine).