Radisson Blu Senator Lubeck

Comentarios destacados

• knbguadi

  12 agosto 2014
  Genial

  La verdad es que en las dos veces que he estado en el hotel he tenido la misma impresión. El hotel es perfecto, si te lo puedes permitir, para estar en Lubeck. Situado en el meandro del río, con la vista del centro de la ciudad que por cierto está a sólo un paso del hotel. Las habitaciones están estupendas, son amplias y están limpias. El wifi es gratuito y funciona perfectamente. El hotel es bastante silencioso y tiene las habitaciones alejadas de la zona de bar y de recepción, que siempre es fuente de ruido. El desayuno me encanta. Variado y de calidad Tengo que reconocer que las dos veces he viajado con bono de la agencia de viajes y que por lo tanto no he tenido ningún problema con la reserva. No puedo opinar sobre algunas críticas que he visto en Tripadvisor. Yo repetiré seguro

  

• snow24m5

  25 agosto 2015
  Muy buen hotel

  Muy buen hotel, en esta pequeña ciudad cercana a hamburgo. Ideal para viaje de negocio o quienes desean descansar. Buena atencion. Precio un poco elevado en temporada alta. Buena comida. Hay que tener en cuenta que no hay mucho que hacer el Lubeck.

  

• josesuarez

  09 abril 2017
  Buena opción para visitar Lubeca

  El Radisson responde a lo esperado de la cadena, limpio, cómodo, bien situado y buen servicio. En esta caso adicionalmente tiene un muy buen precio. Los desayunos extraordinarios. La situación es realmente privilegiada, literalmente al lado de la Holstentor y de la entrada a la zona histórica de Lubeck

  

• fheraly

  19 octubre 2020
  Weekend gateaway

  First of all let me write the nice things about the hotel. It is a beautiful hotel, nice location, nice hotel room . But the reception was not friendly. Me and my husband travelled few hours from Denmark to Lubeck, because we want to see the beautiful Lubeck and stay at beautiful Radisson hotel. We arrived at the hotel about 14.23 and check in but the room was not ready, thats fine , so we waited at the lobby area. During the check in , the reception cant find my booking, and it is a bit annoying that he cant find my booking. I booked through Booking.com and even the hotel send me confirmation of my booking, yet he cant find my booking. And he keep asking me , are you sure you book the correct hotel and how long ago did I make the booking. It really make me irritated a bit until he start to ask one of his colleagues, and finally they found me in the system. So we waited at the lobby until 14.53, and go again and ask if the room is ready, and its not ready yet, but she ( the reception) said that it will be ready by 1500. So I waited until 15.05, I went again, and this this time different receptionist I get to ask, and she said oh the room that we booked you in is not available, and I am going to give you the other side of view, not the river side view. And three different reception, said three different things. Well the unexplained things here is, check in time 1500, and most of the guests had their rooms, but what happen to our room ???, still cant check in at 1500 hours. What!!! just now one of the receptionist said the room is not ready and now you said the roo. is not available, and this really piss me off.. I insist the room with river view and finally she got me on the river view. Well the reason why I am writing this email is because I felt like not being welcome to the hotel after our long journey here to Lubeck and the way reception handle our reservation was not friendly and not professional at all. I am also from hotel line and working as Housekeeping Supervisor and of course I know how it works with rooms for the guests, and please dont tell me that room is not ready yet by 1500. where check in time is at 1500 hours. I am not a person who likes to complaint but we are paying quite a number of amount for the room and it is not fair to be treated like this.. After all... some nice things to be commented to all the breakfast team at the restaurant was very friendly and helpful.. and also we had dinner at the restaurant, the food was so good and service was tip top.. Restaurant staff and housekeeping staff, I give them 10 points. But to the reception staff during check in.. 0 point.. but during my checking out.. the receptionist was friendly..

  

• 708wernerw

  20 octubre 2020
  Top Hotel at low Price

  The hotel looks new and stylish. The room was big and clean. Everything was working as expected. The parking in front of the hotel is cheap and there is always a space. The price for the room on the other hand was really fair.