Radisson Ames Conference Center at ISU

Comentarios destacados

• nsahli

  25 agosto 2015
  Tipical Holiday Inn

  Aloje en este Holiday Inn en Agosto por trabajo. Es un típico holiday inn, bastante estándar. El desayuno bueno, la habitación limpia, pero necesitan renovar urgente los colchones y cambiar el tapiz de las sillas de la habitación que están manchados, dando muy mala impresión

  

• Lynn J

  09 marzo 2020
  Not happy

  At 5:00 pm wanted to checkin and one of our 2 rooms were not ready. I booked 2 rooms, one for my mom and one for my husband and myself. We ended up on separate floors, which upset my mother. My husband and I had to leave a wedding reception in the hotel to get finally checked in at 6:00. I asked for a discount for all the hassel and did not get one. The rooms we booked were suppose to be part of a block of rooms booked for the wedding. On the positive nice clean rooms.

  

• Saratebo

  13 julio 2020
  Do not stay here

  Upon check in, our room was hot and although they switched us to another room, it was not the same type. They had no more double bed rooms. The next room had air conditioning that worked but grout was missing from bathroom floor tiles, there was what Im assuming a booger on curtains and on wall next to curtains, hallway noise was loud inside room, WiFi did not work at all the 2nd night. They did not give us clean towels the next day of stay nor did they vacuum our room. The bathroom shower also squeeked all through the shower. We stayed at hotel with a group and many people had air conditioning problems and noise complaints.

  

• spaepe861343

  14 julio 2020
  No breakfast bugged me

  This hotel was being staffed by very young and inexperienced people who seemed overwhelmed. There is no free breakfast served even though they tell that there is in order to get you to stay there. We found at least 2 different kinds of bugs in our room in both the shower and the pullout bed. The bed and pillows are very comfortable but the room has a weird layout with the shower and toilet in the bathroom and the sink in the main room right when you enter the room. The staff was nice and accommodating but one kid who was probably in his early 20s and only had one week experience was left to work a Saturday night all alone and couldnt handle the many guests that were there.

  

• Joe R

  10 agosto 2020
  Don't Waste Your Time

  Our first and last time staying here. There were hairs everywhere in the room especially on the bed. Multiple light bulbs were burnt out, one of the small mirrors was not only mounted to the wall crooked but pulled out of the wall the second you touched it. The bathroom smelled like a weird medical center. The shower creaked so bad while you stood there that it felt like you were going to fall through the floors below you. There were trash boxes in the yard and parking lot that no one cared about cleaning. The best part is we waited for 2 hours to get our room. Check in time is 3 and we finally had a room at 5. We were told at 3:15 it would only be another 15 minutes. Time must move differently in the hotel world than real life. I was a few minutes away from canceling our reservation and going elsewhere (which looking back I wish I would have done). The GM/manager on duty just made one excuse after another claiming that everyone who stayed last night checked out at noon so they hadn't cleaned the rooms yet. However the GM just sat on her computer in her office and the head housekeeper just talked to the GM goofing off. Both of them could've helped clean rooms if that's what the case was. The GM did not try to fix an actual problem. The poor front desk person was flustered due to angry other guests and no support from the GM. Multiple guests were calling the front desk with problems with their rooms after they checked in too, we could hear it all while we waited in the lobby. More and more guests were told the same thing with same excuses and more and more guests continued to get angry. No room service, no promised amenities including breakfast and the restaurant. The "in room coffee maker" is a joke and the smallest one I've ever seen. There was a loud party going on in the parking lot until after 2am that could be heard from any room in the front of the hotel too. Upon checkout the GM checked us out, no greeting from her, no asking how our stay was. Overall it was a terrible experience, we will not be staying here again.