Quest Taupo

Comentarios destacados

• Francisco M

  07 octubre 2016
  Hotel muy tranquilo

  Hotel situado en zona residencial...buen servicio del personal, habitacion grande con television y cocina, baño amplio y dispone de lavadora y secadora. Tiene piscina y spa para uso de clientes. Recomendable

  

• Diana A

  27 febrero 2019
  Bueno!

  El lugar es tranquilo, ubicado en una zona residencial, habitación amplia, limpia y confortable, con lavadora, secadora (eso es un súper plus), cocina y todos los accesorios que necesitas para salir de apuros. Recomendado!

  

• markilee

  01 diciembre 2020
  COSY ONE BEDROOM UNIT

  Receptionist was welcoming and helpful. Free on site parking and good WiFi Unit was immaculate. Lovely cosy one bedroom apartment for an overnight stay. Welcoming, helpful receptionist. Immaculate apartment, comfortable bed, good bathroom, adequate kitchenette. Heat pump, double glazing windows but they didn't open so no fresh air. Free on site parking and good free WiFi. Very close to the center of Taupo. There was a sulphur smell when using the water in the bathroom, basin, toilet and particularly the shower. I left a note for reception on departure but it would appear from previous reviews it is an ongoing problem. Not good.

  

• Jellybeans007

  24 enero 2021
  Amazing accommodation

  Great facility. This is the place to stay in Taupo. Rooms are are amazing they have everything you need and more. Great location and within walking distance from city center. Looks exactly like the pictures on the website. Also great for a family sharing.

  

• Globaltraveller187

  25 enero 2021
  Danger! Avoid at all costs!

  You'll see that 99% of my other reviews for shops and sites are 5 stars, so when i write a 1 star review it's because the place is seriously out of line. If you read the reviews for this place over the past 5 months you'll see numerous 1 star reviews. I should have based my decision on these rather than 4.1 overall. There were multiple problems with the expensive $305 one-bedroom room. 1) intermittent foul odour from one of the drains in the bathroom, 2) both bedside lamps didn't work, 3) kitchen tap only produced scolding water, no cold water, 4) kitchen kettle didn't work (unless you stood there holding it in contact with the base at just the right angle while it warmed up/boiled). Notified them when there, tap fixed, and they placed incense in the bathroom, Emailed them afterward and they apologised that: "We take extreme pride in keeping our property up to the highest of standards of cleanliness, but clearly, we had a lapse during this time with us. We have addressed these issues with our housekeeping team. We do have new housekeeping staff and your feedback has shown that we will need to provide ongoing supervision to ensure the cleanliness expected in our apartments is maintained. We also apologise that our maintenance team were not advised prior to your stay that the lamps were not working due to blown light bulbs as we would have replaced them straight away." Asked for a refund, but was offered an unspecified discount if we stay there again.No thanks. Why would we gamble on that? I'd rather sleep in a shared dorm at the backpackers than gamble on the Quest Taupo. Danger! Avoid this place at all costs!!