Quality Inn & Suites St Charles - West Chicago

Comentarios destacados

• 2019ecw

  11 septiembre 2019
  A bit tattered, musty, inflexible check out

  Bathroom door is peeling at the bottom, faucet is very water stained, sheer curtain on window with large holes. Someone smokes in the hallway or room in the no smoking area. Wouldn't budge on a needed 1 day earlier check out with out penalty because I didn't book directly with them. Life happens and companies that are compassionate will get return business and positive referrals.

  

• 972jennah

  25 septiembre 2019
  You get what you pay for

  The staff is super friendly and the pool area is well maintained. The pool was closed because its September and its an outdoor pool. Love carbs or dont bother with the free breakfast. The coffee is weak. But its very well maintained and clean. The bed was fine and the place was clean. The room had a fridge and microwave which is always a plus. But the room and hvac system was very musty, and it had an overly chemical cover up smell. I woke up super stuffy in the morning. If you are on a budget and arent sensitive to smells this is a fine hotel choice.

  

• RianBlok

  06 septiembre 2020
  Do not book here.

  We made a refundable reservation in February. for 1 night in June Due to the Covid-19 problems we could not stay in June. Only after several request for a refund the hotel did this. Terrible service of this "Quality" Inn.

  

• thomasdC8284VH

  22 noviembre 2020
  Here for work for over two weeks

  Staff was nice but with Illinois being shut down not a whole lot to do outside of go to work and stay at the hotel. Ive been here over a week now and still cannot connect to WiFi on my devices. Burned up all of my mobile hotspot after upgrading it. I have called IT for this issue multiple times and when I get told its being sent up to a senior tech next time I call my case was closed and I never get a call back and never got connected. I have another week here. And am very unsatisfied so far.

  

• 495scottt

  29 noviembre 2020
  Good value, great service

  The room was clean, spacious, comfortable, and a great price (partially due to COVID). The owner/manager was very friendly and helpful. My plans changed and even though I had booked through a 3rd party app he worked with me and made my arrangements work out.