Quality Inn & Suites Nacogdoches

Comentarios destacados

• 471robs

  26 octubre 2019
  Almost the worst hotel I have stayed at

  Check in was fine, actually the best part. We booked two rooms and the first smelled and the carpet was stained really bad. The second room smelled even worse, a mixture of smoke/mildew and death. The carpet was just as bad. The microwave we didnt even want to touch as it was so nasty. Housekeeping woke us at 8:00am trying to repeatedly open the door with the safety latch closed. She continued to slam the door against it even though we said we were in here. Went to breakfast and a rodent scurried across the ceiling... This place is in need of a major remodel... for now just nasty is the review

  

• Donna F

  28 octubre 2019
  Stay at your own RISK

  This hotel looks like a war zone! My husband described it as a site in Beirut! The staff was not accommodating at all - acted as if they were doing us a favor by even allowing us to check in.The hotel owner was rude and less than favorable in my opinion. Horrible Hotel!

  

• Go768999

  15 septiembre 2020
  Photos do not represent the current hotel, they are not COVID Clean - Will not refund your money - SCAM

  First of all the hotel is using pictures that represent the hotel when it was new. It is now run down, dirty, people standing around with no masks in lobby, front desk, hallways. Building is falling apart, spider webs hanging around entry doors. Rude service and they promise to refund your money in 5 business days, then give you the run around and act like they can't speak English for complaints. It's now been a month and I still have not received my refund and now receive continuous copied emails that say no refund. Buyer beware.... Bad customer service, reported to the BBB. Front desk kept stating, what's wrong with it, it's nice as if we were in a third world country.

  

• jelita

  11 octubre 2020
  Own Your Own!!

  That's right people! the pics and descriptions are opposite of the real deal. We're running from a hurricane (2nd round), I never been in a nasty place before. the stained, the roaches, mildew.. the crazy part is no smell whatsoever!! weird right?? I didn't sit on the couch for the rest of 3 days I stayed with my family. I didn't have any option but just stayed and grateful at least there's a roof on our heads. But this is not a vacation place. *cheap price-awful place'.. the only things that I liked, water pressure great and very comfy bed ( I bought roach spray).

  

• chrisaltonc

  27 enero 2021
  Amazing Staff and Great Hotel

  The Hotel is great and the staff is wonderful. Vesta was efficient and a pleasure to chat with and really brightened up my day. The check in was great too. I apologize I forgot the talents name. The hotel is affordable and the location is right on the highway which it perfect. Rooms spacious and clean and it is a great place for business or quick getaway. Thanks OYO and I live your hotel and staff. God bless you all for giving me a wonderful and uplifting experience!