Q1 Resort & Spa

Comentarios destacados

• Diego M

  23 diciembre 2014
  Un buen hotel

  Es el edificio residencial más alto de Australia, las habitaciones tipo departamento son amplias y muy comodas, tiene piscina al aire libre y otra temperada. a pasos de la playa. ideal para ir en familia

  

• Emmab1983

  09 marzo 2021
  DO NOT STAY HERE!!! BLOOD ON BEDDING!! TERRIBLE CUSTOMER SERVICE!!

  Our stay at Q1 was terrible. When we first arrived on the 51st floor we noticed a terrible stench that smelt like vomit. The first night we hopped into our bed in our 2 bedroom family apartment to find blood stains on bottom sheet and outer sheet. It was quite apparent the bedding was not changed from the guests before. I called reception horrified and the duty manager did attend with house keeping changed the bedding and stated this is not good enough. He proceeded to bring a bottle of wine to the room worth $11.50, I personally feel we should have been refunded even a nights accomodation. When enquiring about the terrible stench he explained it was the rubbish chute. My elderly grandmother that has a disability was told she was not allowed to bring her mobility scooter rudely by front reception twice into our room in case she knocked into a wall with it. When again enquiring with the duty manager that I personally felt that was discriminative to disabled people he again apologised and said we could bring it to our room. The night reception staff were rude, undertrained, house keeping lazy. Clearly this establishment has no compassion for people with disabilities. There was one lift out of order during our stay which resulted in delays of up to 20 minutes especially with Covid restrictions and housekeeping using these lifts with vacuums etc. On a lighter side the pools were great and upon checking out the morning on 9/3/21 the young girl on reception was actually really lovely. However this stay did not meet our expectations at all, such a disappointment.

  

• J2418RJtonic

  10 marzo 2021
  Amazing

  Q1 totally lived up to our expectations. Stunningly appointed clean room. Amazing views and central location. A few minutes walk to surfers paradise central, not far to Broadbeach and across the road from one of the most beautiful beaches. It also had an amazing pool and the hotel basically caters for all ages. Definitely my go to for accommodation on the Gold Coast.

  

• Z6428NXangelab

  11 marzo 2021
  Family holiday

  We had a great stay at Q1 resort the staff are very friendly and the appartments beautiful, clean and well maintained, fabulous pool area, and an indoor pool & spa, great resort facilities, also a fabulous day spa, I had a massage and it was Devine, hoping to re visit Q1 one day .

  

• ManfredProft

  14 marzo 2021
  Our recent stay at the Q!

  The apartment was very spacious and clean. We enjoyed the pool and leisure areas which were well laid out. Our apartment was at a level that gave us spectacular views of the beach as well as the inland. The staff was friendly and helpful. All and all the experience was very enjoyable.