Pzazz Resort

Comentarios destacados

• chinderliter72

  26 marzo 2018
  Good hotel for Burlington

  We stayed here for a quick weekend for St. Patrick's Day. Cass at check in was very welcoming. The room was decorated nicely. However, the TV mounts need attention to detail as they make the room look terrible (see picture attached). The bed was great with alot of pillows. The room was extremely quiet. The temperature wouldn't go down past 68 degrees which did affect our sleep. We had the breakfast buffet the next morning and it was good. Nancy was friendly very attentive with our drinks and plates. Note: if you want to go to Coldstone, you currently have to walk outside. We did enjoy the casino, but it is small. The bartenders are great with a good selection of drinks.

  

• NoVaWahoo

  23 junio 2018
  Not a bad place to stay in Burlington

  Frankly, don't expect too much, but this is a comfortable, well laid out hotel. My only complaint is the availability of power outlets for devices. Breakfast buffet that comes with the room is a nice feature. While attached to the casino, it's usually pretty quiet and you don't need to partake of the casino environment unless you wish to.

  

• Richard B

  05 julio 2018
  Nice hotel & casino

  Hotel was very nice and clean. The staff was very nice and friendly. Its nice they offer both a adult and kids resort into one. They have great food choice. The rooms very clean and so was the bathroom.

  

• Haybales167

  16 enero 2019
  Clean and friendly

  Interesting place with bars restaurants and a casino all a bit dated for my liking but on the plus side the Catfish rooms are large and well appointed. The staff are friendly and cant do enough for you. I would definitely stay here again on business but perhaps not with my family.

  

• Becky H

  17 julio 2019
  Booked at the Catfish Bend, but was house at the Pzazz

  Take heed of the string of reviews from people who booked at the Catfish Bend, but instead were placed at the Pzazz Resort -- a very different hotel that is worn down and definitely not worth what you are charged for the Catfish. I brought my mother into town for a family funeral, arriving at the time that I specified in our reservation, and was told that we'd been "placed at our other property." Upon objecting I was told it's "not as bad as it looks," but it most definitely was -- from the smelly dumpster out front to the tattered decor. I immediately contacted the customer service team at Agoda who attempted to work this out with the Catfish Bend, but the management would not work with them to resolve the situation, stating that the fee was no-refundable as stated in the reservation. So, as you read the reviews, do not fault the booking agents these rooms are being sold through. The issue seems to lie with the Catfish Bend. I would have accepted a no refund policy had I actually been housed at the hotel whose photos I check and whose link I clicked. Beware of booking here.