Punta del Rey

Comentarios destacados

• Vincent V

  16 noviembre 2012
  Fantástico

  Viajamos en pareja y la verdad es que ideal. Las habitaciones anticuadas pero las vistas realmente maravillosas.. La comida en el restaurante excelente. El recepcionista una maravilla, bueno Pepe el otro un tal Diego era impertinente y todo el día criticando a la empresa. Yo voy de vacaciones no a qué me cuentes sus problemas, que lo sepan los dueños. Por la mañana íbamos a nadar antes del desayuno. La piscina impecable y los cristales de colores y las sombrillas de lo más bonito que he visto. Relación calidad presiona excelente

  

• amada m

  16 agosto 2014
  Lo mejor las vistas

  Estuve alojada este mes de Agosto y lo mejor sin duda las vistas. El baño y la cocina merecen mención aparte, deben ser de los años 70. El baño da muy mala impresión lleno de óxido en la bañera, mamparas destartaladas y agujeros en la pared tapados con cemento... Toallas rotas... La cocina también muy antigua pero limpia. Lo mejor las vistas que son impresionantes y las zonas comunes muy limpias y renovadas. La piscina muy bien climatizada y suficientes hamacas y sombrillas, eso sí estaba la mitad del complejo cerrado, no sé si cuando estén a tope sean suficientes. El acceso a la playa para bajar bien para subir algo pesado pues hay varios tramos de escaleras. No me gustó que no hay teléfono en las habitaciones para contactar con recepción, no están las 24 horas. Tampoco me gustó la poca cortesía con los clientes, debimos abandonar el estudio a las 12 y al preguntar si podíamos quedarnos por la piscina nos dijeron que no, un señor en un tono bastante desagradable y restrictivo , que no que al entregar la llave había que abandonar el complejo... Jamás ví nada igual en un apartamento, lo entendería en un todo incluido que te quitan la pulsera pero no en un apartamento. Eran todo restricciones y a la hora de reservar nos dijeron que sólo se podían reservar los estudios para dos personas que no había otras opciones y hoy mirando en internet veo que se pueden reservar para dos adultos y un niño o dos adultos y dos niños menores de 12 años. Una amiga se alojó y le prohibieron totalmente hasta que su marido la visitara pues alegaban que era sólo para dos personas y ya estaban ella y la hija de 10 años, en mi vida ví nada similar...Comentamos en recepción que el marido no se quedaría pues se iba a trabajar pero que el día de la salida vendría a buscarla y nos dijeron que de ninguna manera que no se podían recibir visitas. Una cosa es controlar para evitar masificaciones y otra esto que me parece absurdo. Ya que tanto gustan de prohibiciones... deberían estar prohibido vender un alojamiento y no poner en ninguna página fotos del baño y cocina sino el dormitorio algo renovado y llegar y ver ese baño . La señorita de limpieza muy amable y la de reservas también.

  

• SarahMac254

  05 marzo 2020
  Birthday Celebration

  Had a lovely stay at the Punta Del Rey, Puerto Rico. The staff were fabulous couldnt have been more helpful and pleasant. Always a lovely welcome when entering the hotel and restaurant. My son phoned to arrange for a bottle of wine to be in my room on arrival as was a special birthday, he wanted to pay but the hotel insisted they would sort it and they did, a bottle of wine and basket of fruit were there for me. Lovely. Everything was spotless, beautiful views over the harbour and beach area, lovely sunrise each morning. We went half board for two weeks and there was always something each evening in the restaurant to suit us, breakfast ok. Being half board for two weeks wasnt cheap so we were surprised to have to pay for WIFI, we didnt, and also a small hire charge for TV remote, dont go to watch TV but just surprised at charges. There are a lot of steps 140+ so be ready for a climb at end of night, however, taxis are not expensive. However, not the hotels fault but holidaymakers there get up awfully early to claim their sunbed, we found it hilarious/ridiculous as when we decided to go to the pool after a walk we always managed to get a bed. To summarise, we had a lovely stay there, loved the friendly staff and beautiful views. Sarah and Gus Turnbull

  

• CR2539

  09 marzo 2020
  Lovely stay

  Rating this 4 stars based on meeting our expectation, not saying it is a 4 star hotel. Check in quickest ever. Of all the hotels we saw when walking around all of Puerto rico, this is the best for combination of views and access/distance to beach, in my opinion.yes there are a fair few steps but I do 0 exercise and managed fine. Like other reviews only issue we experienced was noise, walls are thin. Wouldnt have been much of an issue had our neighbours not been so loud every day/night, waking us up on many occasions screaming in the night (doing rude things) and playing loud music in the balcony (middle aged couple). Kindly did not charge us for a tv remote considering we were staying only 4 days, which was nice of them. Good selection of food and shops on the beach but also a lot more a short walk away. Would recommend a visit to taj palace at the shops at the bottom of the steps. A MUST would be big horn steak house at the other part around 10 mins walk away.Beautiful walk in other direction to amadores beach which is lovely. Would have rated a 5 had the person on reception been more attentive. On the phone on his mobile the whole time, literally took the key off us and said thanks. No interest in pleasantries or whether we enjoyed out stay. Seemed annoyed when I asked him if there was somewhere we could leave our bags. We then went to weigh our bags and he started shouting we couldn't leave our bags there... as I said to him we were just going to weigh them but must not have heard as was still on the phone. This really really annoyed me as the whole trip had been so pleasant. One of the easiest things to get right and had this not happened I would say 100% would come back here next year. Perfect if you're happy with cheap and cheerful, simple, and not easily bothered by noise etc.

  

• 562shaniceb

  08 octubre 2020
  The best break we needed!

  Honestly, the price we paid, the hotel & location was fantastic. Beach was on our doorstep & it was an amazing view from our balcony (where we watched the sun rise, had breakfast & coffee). Lots of bars & restaurants close by to choose from too. The rooms were clean & cosy. The staff were friendly & always helped when needed. We only stayed a short 4 days but wish it was longer. It was the winter-sun break we needed & would definitely recommend this hotel. Beach, sun, cocktails & good food - what more do you need?! Coming back to see that view one day!!! Thank you for allowing us to make memories!