Protea Long Beach Lodge

Comentarios destacados

• kapalandanda

  25 diciembre 2015
  Service is a disgrace

  Fantastic location but the service and amenities is just non existent. The staff try their best but with what??? Rooms are dirty, freedges do not work, no towels to mention a few It is a NO Go for me until I see a different review about improvement. I stayed there for Christmas and trust me, it was not a pleasant experience.

  

• Pieter B

  26 septiembre 2016
  Unacceptable standards

  My stay at the Protea Hotel Long Beach, Walvis Bay on the 21st of September 2016 was AGAIN disappointing and unpleasant, even more so than September 2015. Although Jane at Reception was very friendly, most helpful and accommodating and Room 13 beautiful and spacious with a sea-view, it unfortunately doesnt compensate for an extremely dirty room. I do understand that it was windy and there was a lot of sand, but the staff could at least have dusted before I was given the key to the room! Even the Bible in the room was dirty! I cannot recommend this hotel.

  

• Chris W

  29 octubre 2017
  Avoid.

  Should of read the reviews before booking. Stayed one night, it was not expensive. However, despite this it was still poor value for money. Booked for a couple, but room only had one towel. The shower essentially had two settings; ice cold and sand-blast. The one lamp was not working and we skipped out on breakfast. This wasnt because we werent hungry. We were. It was because no one had gone and reset the tables and restocked the breakfast supplies, and we just couldnt be bothered to argue or wait. Very nice location. It looks like it might once have been part of the Protea Hotel group. Comes across as terribly managed and dirty.

  

• 172Lizzie

  29 octubre 2017
  Nice location but that's all to it!

  I visited Walvisbay for the weekend and booked via Booking.com online. Accomodation for one night was confirmed via email. When i reached the hotel at 18h00 I was told the communication from Booking.com has a 2 day delay. So reception was not aware. I got room 12 , after the lady at reception told me there is onky one room left. I found a spacious room one towel, no toiletpaper, no mats in bathroom. Kettle dirty not working properly. Room was clean but blanket/throw need to be replaced. Shower heads MUST be replaced. Breakfast very standard. Bread stale, juice supersweet, oh no. Attention to detail, small touches lacking. Overal need a fresh layer of paint, a strong hand to take charge of housekeeping and a hands-on manager to save this place. I will never go back to this place!.

  

• ClarenceG76

  02 mayo 2018
  Amazing Lodge but needs Attention

  I like the area in which it is, it can be better but needs more attention from management and staff. The atmosphere and sea view is amazing. Breakfast was always late and the juice was not 100%. Wish I can buy it