Protea Hotel Karridene Beach

Comentarios destacados

• YChitsaka

  25 febrero 2020
  Great breakaway

  This is a very nice hotel. You can get private access to the beach. The beach is across the road so its a bit of walk.Our room also had a mini fridge and a microwave. Their room service food menu is excellent with lots of options to choose from. The only thing I could fault is the guests' entrance and leaving security procedure at the hotel. I think they might have to consider ways of helping guests leaving and enter the grounds quicker instead of presenting license repeatedly. A more modern way should be found.For example present the guest with a special tag. We howeever still had a pleasant stay and I would recommend this hotel.

  

• Nom-Mts

  01 marzo 2020
  Miss

  Lovely place to be at I would go back to stay there, friendly staff very efficient service and the place is clean the receptionist very helpful food nice the outdoor are clean, massage I enjoyed but it can be upgraded in terms of space and changing rooms

  

• CharmsJvR

  21 diciembre 2020
  Birthday walk out

  We pre-booked for my husband's birthday lunch. Upon arrival we realised we were clearly NOT welcome here. We were told to go to the bar. The barman told us to wait. When it was our turn, he was quite confused that we were referred to him. He seated us at the deck, as was our desire. After 10 minutes we received a single laminated menu sheet. No words spoken, no smile. No request for drinks order. There was no ambience, no music, only another patron listening to her voice messages on speaker. After waiting quite a while we decided to leave. Not recommend.

  

• arstelz

  25 diciembre 2020
  Still enjoying

  Just been few days over Christmas, will add and edit as needed. 1: Plusses a: nicely situated ( with walk over rail line to beach) b: beautiful beach with endless space c: linen and towels spotless d: very helpful and friendly staff 2: Let downs a: short staffed, barman hardly in bar, waiting for drinks is extremely long, eventually gave up. Breakfast due to covid is only via serving, and 2 servers battle to keep up for all orders resulting in long waiting queue b: entrance and exit for residents with a vehicle is a mission. Have to scan licence and disc every time (in and out). Should just supply a resident sticker for stay period

  

• anaB2141MS

  28 diciembre 2020
  Bad service

  We had endured endless bad customer services here, on arrival we encountered a rude guest and the staff didn't even intervene. Brought this to the attention of the GM and it was an empty apology. We asked for towels more than two hours and a iron over 12 hours, we had a cold shower in the room , advised the hotel and still nothing done ..The Hotel doesn't provide you with good customer service and even though I asked to speak with a proper manager I did not receive an adequate service or resolve any of my issues. We travelled with family and not entirely happy with the stay and staff .