Protea Hotel Dar Es Salaam Amani Beach

Comentarios destacados

• MissKarukera

  09 febrero 2020
  A very disappointing week end

  The protea hotel enjoys a privileged location on Amani beach. The huge property and quiet beachfront provides privacy and peace. Expansive views over the Indian Ocean, and the magnificent, cliff adorned bay are the perfect setting for the most demanding traveller. However........ We had booked a weekend for three, including a child. My travelling companion had been to the place before, and our expectations were high. Arriving at reception, we waited for about 20mns without anyone showing up, and in spite of ringing several times the beautiful copper bell sitting on the counter. We had to go behind the counter, and into the service area, calling for the receptionist. Once she showed up, check in was easy and speedy, and we were directed to the lounge, where fresh coconut water and flower garlands were offered. We asked for lunch and the order was taken right there and then, specifying at what time it should be served. The room was beautiful. Large, with beautiful views over the sea. The kids bed was there and ready, the decor was suitably typical, and the large bathroom offered both bathtub and shower. There were coffee making facilities, and large wardrobes. But.... No hair dryer Only two bath towels for three guests One tiny sample of shower gel And only one blanket in the cupboard...... The pool area Is not large, but amply sufficient for the 22 guests that the hotel takes at full capacity. Nice pool beds, beautiful location right on the beach. To our surprise, the beach bar, where lunch is served, does not serve expresso, nor filter coffee. A disappointment in a coffee growing country, only instant coffee is available. Diner and breakfast are served in the dining room. Nice, open area with a very inviting decor. food was good , although the lobster a bit overcooked and plain. We had ordered directly with the manager, upon reservation, a birthday cake with a candle, for one of us was celebrating. That had been totally forgotten, and the staff quickly ran around to organize some form of dessert, which was average tasting. And of course no birthday candle.....huge disappointment. Breakfast was ok, served in form of a buffet with a hot station for eggs. No brown bread, though, because there was no brown flour (they bake their own bread). The disaster happened at lunch on the second day, where we had ordered fish nuggets (two adult and one kid portion) and were served fish cakes (three adult portions). The lunch was pre ordered with a specific time. It arrived 30mns late. Our 5 year old was by then famished and tired and complained bitterly about not getting what had been ordered. We just ate because we were hungry, but remained extremely frustrated. All these little incidents spoiled totally what would've been otherwise a magic weekend. They were communicated to the staff as they were happening. Not once did the manager appeared, and no apologies were offered. The staff seemed to be left to their own devices, with no direction and no means to perform to their best. They were trying, but it was not enough. I fail to understand how, in a hotel of only 10 rooms and 22 guests, one can spend 48h without seeing the face of the one in charge. But the worse part is probably the state of disrepair of the buildings, and particularly the thatched roofs that were dried out and full of holes. Apparently this charming property had been bought by the Mariott group a year ago, but they obviously have not invested a cent either in the facilities, nor in the people. I almost forgot to mention the wifi that only works around reception or the beach bar. A professional manager, and a few repairs need to happen before I could recommend anyone to go there.

  

• hirkunj14

  12 febrero 2020
  Christmas

  We stayed for 2 days. We were three couple all with kids. The place is very green and the view from outside the room is amazing. The rooms are really huge but I just feel that they are really run down and could really need renovations. Also the toiletries are okay. We were vegetarian and the food was decent.

  

• Vyazemskaya1974

  23 agosto 2020
  Personal paradise

  Place ideal for relaxe in your personal paradise! Start exelent service from reception, kindly personal will meet you as important guest! Bungalo is a very big, comfort and cleane!Pool, bar, restorant are very nice, clean and maximum comfort.Somethink speacial is expected you on the beach: spectacular view, dawns& sunsets, easy and sand entrance to sweem, can you image that it s you personal paradise in Indian ocean and only 30 km from Dar es Saalem! Unforgatable always!

  

• Amin_dharsi

  11 enero 2021
  nice, relaxing, beach front but food pricey

  we stayed in this hotel. hotel location is really very nice. this is great hotel if you wish to go in quiet place, privacy and want to relax without having many people around. plus - Rooms are beach front especially 3,4,5 are extremely end.... you, your room, beach -

  

• Mehr A

  03 marzo 2021
  Little paradise a stones throw from Dar!

  A perfect get away from Dar - just 1.5 hour drive and youre in a little cocoon paradise. There are hammocks a plenty, huge rooms, excellent service. The manager made sure we were super comfortable even told us all about the wildlife there. Loved that we managed to do some stargazing - amazing how much you can see once outside of the city.