Princes Catba Hotel

Comentarios destacados

• 92LBSStark

  18 septiembre 2018
  EL PEOR HOTEL EN EL QUE HEMOS ESTADO JAMÁS

  - MUY SUCIO: sangre, mocos y pelos en las sabanas. Nos quejamos, y después de pelearnos con recepción y por teléfono con la manager (porque nadie nos entendía o quería entendernos) nos las cambiaron a peor! Más sucias incluso. El asco que nos dio dormir allí fue impresionante. Pareces con MOHO. - Había pelos en el BAÑO por todo el suelo (que es el suelo de la propia ducha), basura detrás de las mesitas de noche y los vasos estaban sucios y mojados. Las vistas de la habitacióna un tejado de otro edificio. No se puede dormir del asco y del ruido, la ventana estaba rota y no se podía cerrar, a parte de todo el RUIDO que había en el propio hotel! Éramos los únicos no asiáticos del hotel, y la verdad fue desagradable el trato que recibimos. Karaoke desde las 15 hasta las 12-1am sin respeto por los demás. Todo el mundo con las puertas abiertas y gritando, como si fuera un campamento de verano de niñatos. -El desayuno..sin comentarios. -Lagartijas como mascota en la habitación -Dicen que hay piscina, pero luego al preguntar por ella te mandan a otro hotel. También pone que se incluye secador para el pelo, y ni rastro. -El wifi NO funciona - PERSONAL DEFICIENTE: Personal muy MALEDUCADO, nos escondían las llaves de la habitación (lo sé, suena a cuento) cada vez que íbamos a pedirlas eran las únicas llaves que faltaban. Pedimos un cambio de habitación y nos dijeron que al día siguienteaún estamos esperando a que vuelvan a decirnos algo. NADIE hablaba INGLÉS, ni si quiera entendían que queríamos papel para el w.c (que nunca nos reponían) había que hablar con ellos por señas o con el traductor de su teléfono. Vale que no es un país muy turístico, pero un mínimo de inglés para hablar con tus clientes me parece LÓGICO. Otro día por la mañana empezaron a aporrearnos la puerta sobre las 9, era un empleado que se había emperrado en entrar para revisión de ventiladores, un poco más y se nos cuela. Después de gritarle que se fuera e impedirle el paso se marcho. Hemos pagado lo mismo por este hotel del infierno que por otros de lujo, vergonzoso! RESUMEN: HORRIBLE!

  

• Peta2000

  22 diciembre 2018
  Friendly hotel

  After being disappointed by our regular hotel, we were recommended Princes. Initially it feels daunting if you arrive to the non English speaking staff and they show you through a maze of rooms in the dark. Only after staying does it make sense. Its a huge hotel and during off season its a huge expense to keep all the lights on for a one room occupancy. We discovered the English speaking staff and found them to be so amazing and helpful that we would recommend this hotel to everyone. We have stayed in plenty of other hotels in CatBa and for only a 3 star hotel, the staff make it 5 star. It is a little more expensive but it does includes breakfast that pretty much makes it worthwhile. We will come back!!

  

• Jessking99

  19 enero 2019
  AVOID CAT BA PRINCES HOTEL

  Do not get a massage here,this place is definitely a brothel, there are cameras in the rooms. My friend and I went for a massage, were placed in separate rooms, both saw what appeared to be cameras in the wall and ceiling. The "masseuse" were dressed in skimpy clothing, had no idea how to do a massage, continuously hassled my friend for personal information. She ended up having to say she was sick to escape, her masseuse physically stopped her when she tried to get to me and demanded a tip. The doors have windows so you can see through from the hall. Happy to leave alive Would give minus stars if possible

  

• fnerini

  18 enero 2020
  Nope. Do not stay here.

  This is a huge empty hotel with almost no staff working. I think we were possibly the only guests over seven storey maze of rooms. The bedding is stale and stained. The rooms are tired and dirty. There is a creepy atmosphere and we did not feel at ease staying here. The receptionist barely spoke to us and then tried to keep our passports while ushering us to the lift in a hurry. The location is noisy and the mountain views are a very loose interpretation. Moreover, I strongly suspect the reviews on the Booking website we used are fabricated by the hotel as they in no way matched our experience. Since my suspicion was aroused Ive read the good trip advisor reviews in detail too and find the writing style to be *very* similar. Just dont stay here. Get yourself on a cruise around the bays as soon as possible and leave. See also https://www.tripadvisor.co.uk/Hotel_Review-g737051-d1174434-Reviews-Prince_Hotel-Cat_Ba.html?m=19905 Same hotel.

  

• thehockeymum

  11 febrero 2020
  Noisy and creepy

  This large hotel was nearly empty. Lighting was kept off in most areas making for a creepy experience. Our room was on the Main Street and had windows that did not seal so we heard every street noise all night. The door to the room is off a large space which echos with the slightest sounds of guests or staff- so whether its street noise or hallway noise, youre getting it from all angles! And worse, of all the empty rooms they could have given us, they placed us in the room directly under the breakfast room. Every morning around 05:30 we heard the staff walking around, yelling, moving chairs as they set up. We did not sleep for the 3 nights we were there- terrible. But wait, theres more! No wifi in the hotel, except in a very specific location in the lobby...right next to where the few hotel staff- bored out of their minds- played cards and smoked and streamed off the poor hotel wifi. Check out took some time as they had to confirm we didnt take anything from the minibar, then find the visa machine with dead battery. Then find the cord to plug in which was too short, so during the transaction it disconnected! Geez! We couldnt get out of this hotel fast enough! Too bad. Cat Ba is hurting right now with the low season and the decline in tourism due to the Coronavirus. But this hotel could try a little harder. Trying to find something good- Rooms were clean, breakfast was ok. Lots of hot water and the heater in the room worked well on the one chilly night we had. Im sure there are many better places to stay in Cat Ba town- take a pass on this place.