Prestige Hotel Vernon

Comentarios destacados

• erijurado

  07 septiembre 2015
  De paseo

  Muy cómodo, el restaurante muy rico y muy buen precio, la ubicación muy cómoda y de fácil acceso, somos una familia grande y fue una muy buena opción, un baño muy cómodo y limpio, el personal del restaurante es muy amable y servicial, definitivamente volvería

  

• cathiuska

  31 agosto 2020
  A nice Loft Suite with kitchenette at Prestige Vernon Hotel

  We had a very good experience with the front desk reception (Michelle). The room has a good size, very comfortable beds and sofa bed. I check the sheets and covers and everything was very clean. The curtains looks clean too. The room has a big windows that we were able to open and get fresh air. The kitchenettes was very good, it has everything on it to allow us to prepare breakfast and dinner. It just had missed 2 wine glass and 2 small spoon when we received the room, and I informed to the front desk. I broke for accident a small plate and a cup.The room has also a nice new drawers and night tables with lamps.The towels and kitchen hand towel were very clean. The carpet did not look clean and floor inside the room and in the hotel. We stayed for 4 nights and I never heard the vacuum. The elevator inside has a dirty floor and the carpet around the hotel too. Some of the furniture around the hotel had dust. The dish drying rack was dirty too. Also behind the beds was dirty. So I recommend to check more the housekeeping services please. It is very important for me that everything have to be clean. Also I suggest that the bathroom inside the Loft Suite needs more hangers and shelves where the guests can hang the towels and clothes. The kitchenette area needs an extra shelves or small table. We did not use the TV because we do not need as we were there for a family vacation. We hope that our feedback will be taken into account. Thank you so much.

  

• megan2020141

  26 octubre 2020
  Amazing staff and beautiful rooms!

  We had a fantastic stay, I am terrible with names but the wonderful woman that took my reservation on Friday around noon was amazing and the lady that checked us in around 4 was equally awesome! It was a surprise visit and my previous plan fell through, I couldn't be happier that it did because this was a far better trip because of you all! Thank you again for going above and beyond with helping with my surprise and calling when my "package" showed up! There were tears and lots of laughs!

  

• Deannagreen0125

  29 diciembre 2020
  Beyond Awesome

  I booked a room for myself, husband and dog after a rough stay at a nearby hotel. Melissa the front desk agent was more than accommodating, allowed an early check in and surprised us with a bottle of wine and chocolate right to our door. I said to my husband that she was literally the nicest person I have ever met and someone who goes above and beyond. She also gifted me some fantastic locally made hand sanitizer and treats for the dogs. I cannot say enough good things. Our room was beyond amazing with tons of space, a comfortable bed, sofa, and the absolutely stunning shower and bathroom. You cannot go wrong and extremely reasonable rate. We stayed for two nights and had zero issues. The hot tub and pool were open which more than made this choice worthwhile. We had a pet friendly room but you would never know. Smelled amazing and the cleaning was outstanding, Never saw a hair or a speck of dirt. We cannot wait to return again and will now make this our only hotel of choice when in the area.

  

• Sightseer689977

  16 febrero 2021
  Valentine's night away

  Stayed in the African Jacuzzi Suite. Loved it! Front desk allowed early check in without any issue and sent up a bottle of bubbly and fudge to boot! Great stay! Dinner at Bourbon Street Grill at hotel included EXCELLENT service and outstanding food. We would Definitely stay again !