Precise Resort Schwielowsee

Comentarios destacados

• Vierdank

  28 julio 2018
  Nice setting - so, so performance

  A lovely setting with calm and peaceful surroundings. Primarily for summer, the establishment runs it off season. Sometimes in a "reduced" fashion, which is quite not clear when you book. This was also our main disappointment when we visited in May. The beach restaurant was closed and the main restaurant served a buffet dinner and nothing else. We had it for one night and it was quite ok (for a buffet), but not what we had expected or had in mind for a nice dinner. So we went elsewhere down the road... The other con was the rather stiff staff. Not rude, but not kind... The lack of an elevated service attitude did not rhyme with what this hotel in style or appearance try to be. Rooms where spacious and "cosy" and had great beds - so we slept very well. Breakfast good, but the hotel was rather overcrowded, so breakfast in the main dining room were doubled in a conference room upstairs. Worked, but indicated a problem not solved. On the whole it is a nice place, but could do with more accurate info to upcoming guests of what facilities that actually are available.

  

• Karin B

  14 septiembre 2018
  Confusing, time consuming outlay, noisy and plastic sheets

  Wanted a pool for a 5 day visit that would be a lot of driving and not much exercise. On the pictures on the net it looks like in the wooded area by the lake. No mention of the highly trafficated road passing right by the hotel. Cars very close to the perimeter made it nearly impossible to have the windows open. In addition the matrasses were protected by a thick plastic sheets that made for very damp and uncomfortable sleep. As I complained and suggested an overmattrass or a blanket above, the receptionist told me nobody ever complained. The whole outlay of the resort is very confusing. We had to use 2 different elevators to reach the room and 3 to get to the pool, which was very nice, both inside and outside by the way. Our room number was 430, but it was in the second floor according to the elevator buttons. Will not go again. If you go, choose lake view and call ahead about roadnoice.

  

• drsandrock

  30 septiembre 2018
  Nice spot, nice Ressort, after change of owner incompetent stuff, all turns to cheap

  Knowing the Ressort from other visits in the past we were really astonished. The Ressort is very lovely situated on the shore of Schwielowsee near Berlin. We stayed in an Appartement seahouse, nice rooms, nice equipped, English land house style. Huge garden, sea and pool in walking distance. The problem is the stuff, especially in the restaurant. We had the impression they dont know the Ressort well and the service in the restaurant was not what you expect in a 4* Ressort. Unfriendly, Slow, .... The old lovely harbor restaurant is closed.

  

• colin88Birmingham

  23 enero 2019
  Resort did not live upto expectations

  We arrived on a hot and humid Friday early afternoon after an early morning flight from the UK to be told the booking and back up system were not working by a male Receptionist. We were told to return in 20 minutes. When we returned we again were told the systems were still down and basically to go away. Eventually about 2 hours after we arrived we were told that a Computer Engineer had been called out, however again the 2 guys on Reception didn't seem bothered and had a total disinterest in either us or the many other guests trying to check in. It would have been nice if a Management had organised cold drinks for new guests trying to check in and stuck in limbo.. Eventually a nice young lady who worked at the Resort spoke to us and seeing our distress found our room number and opened the room using a master-card. I believe the issues with the computer was resolved at about 7.00pm, but no one at the Resort other than the nice young lady apologised for the poor customer service offered.

  

• alicia23

  17 enero 2020
  Beautiful location and great staff, a few tweaks

  We stayed just after New Years for a couple of nights with our two young kids. When we arrived their sofa bed was not made, but this was sorted right away after during dinner after we talked to reception. We stayed in one of the 2 storey apartments right by the lake which are pretty and comfortable-only downside is a short walk to the main building (so all clothes on and off - it was January) to go for dinner and breakfast. Huge compliments go to Kristine at the Kids Club who did an excellent job with our kids (aged 3 and 6)! The whole Club is well equipped and has a good atmosphere, but of course Kristine added all the value to it. Only annoyance for us was that we had to pay parking fee at the hotel. as guest and paying around 260/night this should definitely be included...