Poziom 511 & Spa

Comentarios destacados

• Fredrik P

  15 marzo 2019
  Poor service at check out

  Otherwise ok but as stated poor service at checkout. Food is very good. Nice rooms. Pool above average. Sauna ok. Havent tried the massage or treatments. Interior nice design and the nearby Castle is interesting.

  

• RavWoj

  15 marzo 2019
  Modern hotel, Great food and not much more. Not worth the price

  is is modern design hotel located in Podzamcze village at the back side of medieval castle ruins. There is nothing to do outside hotel really. In the hotel there is reasonable size pool, 2 saunas (one of them doesnt work) and Spa centre. You need to take from you rook dressing-gown if you plan to go to the swimming pool or spa as they are located in different building connected with corridor. Rooms, beds are comfortable. TV is located too low if you plan to watch it laying in the bed. I dont know why kettle, teas and cups are hidden in a cupboard and why there is no socket to plug the cattle in (you need to take the kettle and put in on a desk). Small fridge is in the cupboard too. Bathroom in the room I occupied would need painting and mirror replacement (broken). You can find there also very basic hair dryer. Paid hotels parking has limited capacity. Restaurant serves delicious food, good choice of food for breakfast but lunch or dinner selection ala carte is very limited. The waiters are slow and not very attentive mostly young boys and girls.

  

• divepetem9

  10 mayo 2019
  Modern atmosphere in unique setting

  The hotel is built into the rock face and the remains of the old castle but inside it has a clean and modern feel to it. This is my second stay at the hotel on business. The hotel is accessed via a windy not very well maintained road and has a reasonable sized car park in front. Unfortunately there are no markings showing the bays so the space is not well utilised. The reception area is modern and also has a bar. For me check in was easy and fast. The room I was allocated was accessed by a walk past the 25m pool with jacuzzi then up an elevator, past the spa and restaurant and then up 2 flights of stairs. I could find an elevator the last part (but I didnt look hard) so if you have mobility issues it may be an issue. The room was clean and tidy with a comfortable bed and small balcony. There is a decent work area. There were 2 bottles of complimentary water with tea and coffee making facilities. There is a mini bar but it was locked and couldnt be bothered to ask to get it unlocked as I was happy with water. The bed was comfortable but the quilt was smaller than the bed, ok for 1 person but I suspect not for 2. Unusually there was a pillar at the bottom of the bottom which gave a feeling of a very small room when in bed and if you get up in the middle of the night it is something of an obstacle. There is a small seating area with 2 chairs and a small table in between. For me the chairs were typical of design over comfort. The en suite bathroom was clean and modern with a shower above the bath. There were 2 issues with this. First the shower screen does extend far enough from the wall so the floor gets very wet. Second the hose on the shower is not long enough so if you raise the shower to a reasonable height to stand under (I am 1.8m tall) then the hose kinks and the water is cut off. There is a restaurant on site which serves some good food but is expensive by Polish standards. I had the goats cheese with cranberries to start which nice but missed some bread, steak with sweet potato fries for main course which was very nice but a few more fries and less cherry tomatoes please. For dessert I had creme brûlée which was also good. The only issue is that because of its location and style the hotel does attract corporate groups. On my last stay I was in the corporate group, on this occasion I suffered the 20+ group who gradually got louder as the evening progressed. There is another room so if you see a table set for a group perhaps ask to go there, or the hotel could anticipate and put the large group in there. Breakfast was ok, reasonable selection of hot and cold but for the overall price, and given the quality of the restaurant, I would have expected more. Check out was fast and efficient but they did take the money for the stay a couple of days before my stay which I didnt notice on my card (possibly the rate I booked through an online hotel booking service ) and didnt notice until after I had left that my invoice didnt detail the room rate. If you are on business just check before you leave. Overall I enjoyed my short stay and would probably return when next in the area.

  

• JoannaK_London

  26 mayo 2019
  Good but could do better

  The complex is nice - modern decor, clean, spacious bedrooms, very nice swimming pool and saunas, and small but lovely restaurant and bar with attached terrace. Lovely location too - a great long weekend destination. Food was certainly the main highlight of our stay at Poziom 511. On our arrival, we had an early dinner and shared a few different starters and mains between the two of us - every single dish was super tasty and way above what youd expect from a hotel restaurant. Breakfast, included in the stay price, was also lovely - many options to choose from, everything very fresh. All staff very friendly, helpful and professional at all times. Two things were disappointing during our stay. Our Spa treatments werent cheap but were average at best. We booked full body relaxing massages plus face massages and both of us felt that they were mediocre and not worth the prices charged. The massage felt more like an hour body lotion application rather than a massage that leaves you feeling relaxed but rejuvenated. The same for our face massage. And the surprising charge at the very end of our stay - when settling our bill, we were told that not only we have to pay for parking but we only have 15mins to leave from the moment we pay. Its not about the money but principle - having stay at the hotel, ordering extra spa treatments and additional meals (our final bill was about 1,500zl for two for one night stay so not cheap at all) I found the policy of charging guests for parking rather tacky and cheap. Certainly not something one would encounter in a similar level hotel elsewhere in Europe. Left a bad aftertaste to what was overall a good stay.

  

• tiinayyrike

  06 agosto 2019
  So cozy and nice!

  Its a perfect getaway (spa) vacation! We came here for one night but decided to stay for another one. We were lucky with the weather so we took a bike hike on the Eagles Nest trail, had a nice recovering sauna and a swim in the pool afterwards, plus a good dinner with friendly staff and reasonable prices at the restaurant. The hotel itself carries its name well - interior design is really nice, and the 511 proved it hard after the 6h bike ride in the woods. :D Tiina & Hans