Portobello

Comentarios destacados

• J0meP

  02 julio 2013
  Muy bien pero un poco pequeño

  El hotel me gustó mucho, con una decoración muy cuidada y de gran calidez. La ubicación también es muy buena ya que está en pleno Nothing Hill y se puede ir a pie al mercadillo de Portobello. Las habitaciones muy limpias y aunque un poco pequeñas la cama es muy cómoda y el baño muy correcto. Quizás como inconveniente seria que hay habitaciones del hotel que no puedes acceder en ascensor y al subir las maletas es un poco incómodo. También fue muy buena la cena a base de hamburguesas que nos tomamos en el hotel ya que tiene un bar restaurante en la planta baja

  

• fransimon2014

  15 febrero 2014
  Perfecto para ocasiones especiales

  Este hotel he de decir de entrada que al principio parece caro, pero cuando estas en el, no importa porque el personal es tan atento que justifican el precio. Esta en el corazón de Nothing hill (una de las zonas mas pijas de Londres), es un edificio pequeñito y por lo tanto todo es pequeño, las habitaciones son muy romanticas, con detalles decorativos muy british, el desayuno que entra en el precio es continetal y esta bien, además te ofrecen otras opciones pagando suplemento. Los hoteles en Londres son carísimos, así que aunque este estaba bastante alejado de mis posibilidades, esta bien hacer el esfuerzo si se trata de una ocasión especial como la mía.

  

• PILAR R

  05 febrero 2018
  El baño es como si no existiese

  Acabo de alojarme 2 noches en este hotel en la zona de Kesington - London. La ubicación excelente, el personal muy amable - sobre todo la recepcionista que parecía extranjera simpatiquísima y muy servicial- el hotel en general es de los que busco en grandes ciudades. Pequeño y con encanto. El problema es que en el baño era imposible caber. No llega al metro de ancho. Con el precio de la habitación yo creo que debería tener un baño más digno. Cuando digo que no se cabía es que estabas de perfil o imposible. Como si te metes en un armario. Angustioso. O será que nos dieron la peor habitación por ser españoles...

  

• rawlings207

  04 octubre 2020
  Oh dear what a shame .....

  First Im going to start with a few positives. Our first visit to this hotel was a delight ,our room was upgraded and the staff could not do enough . The hotel is located in the heart of trendy Notting hill a 3 minute walk from Portobello rd and Its street market . Now for this weekends visit . I called the hotel in advance to book the famous Signiture room as it was a double celebration,on arrival the lady at reception was very friendly and and informative,we received our key and went to our room when we opened the door it was clear we had the wrong room ....the room was very ok but not the one we requested. My husband went to reception to request the room we had booked ( he is very polite and respectful. The reception said that was the room booked and that your wife was told yesterday on the phone the signature room 16 was already booked ... I then spoke the her myself and she replied Im sorry but you are very confused I told you yesterday that room was booked ...I replied that it was a special occasion and the specific room you told me on the phone was the one we booked ...she held her hands in the air and said I was confused and that shed already sold the room . However she became quite unfriendly and gave us the key to room 16 . Not altogether sure what happened there but I was quite happy to get the room I requested . Now the room ....:sumptuous and luxurious ....is how its been described. It needs a complete overhaul...the furniture is a delight but unfortunately chipped and dated with wear ,the carpet is stained ,the love seat is just a sofa also stained . Also . Be aware you need to be tiny as the bathroom is very tight with a very cheap shower . There was no water in the room ....no kettle and no teabags or milk . My apologies Johnny and Kate Im simply not impressed.... The famous bath is impressive but it took 3 attempts to fill and two hours later we got to,use it ....but its so big you cant lay in it . I apologise for this review to the Hitel it once was . On checkout we werent wished a pleasant trip ....just for our credit card payment. And management please ask your staff to stop smoking on the premises you can smell the smoke everywhere.

  

• 15lindyl

  07 diciembre 2020
  Beyond disappointed and shocked

  The portobello was an iconic ,desirable ,exiting place to stay in the 1990s ... I dont know what has actually happened here. I understand we are in a difficult time but the experience my husband and I have just endured at the portobello was not just disappointing but disturbing, worrying and an utter disgrace. Somehow my booking was somehow on the system for 14 days rather than one evening, baring in mind the receptionist was calling me by another name ,, after informing us we were to be upgrading to a lager room , although I didnt request or want to .. we were told we werent entitled to the discounted price we booked the room in ... in the December deal .. I dont have the energy to go through the whole rigmarole that proceeded ,as i ended up in tears wanting to leave .... my husband persuaded me to stay .. we ended up staying as it was my birthday and we had plans . An utter disaster and unprofessional sham .. Ive never used trip advisor but had to do it today as I would hate someone to have the same experience.. Was awoken buy a pot of cold coffee in the morning.. Thanks , I should have guessed