Porto Marina Resort & Spa

Comentarios destacados

• Mohamed G

  13 julio 2016
  Muy mal servicio

  Es el mas pesimo servicio hotelero en el medio oriente. *Personales no calificado. *Comida muy mala. *La limpieza es un asco. *Las pesinas en muy mal estar. *Valores de todo servicio muy caro. No recomendar a nadie esta hotel.

  

• ahmedmimostafa

  14 agosto 2020
  Good with few comments

  Location perfect Breakfast very good Clean rooms as a start Beach front facility perfect Shower powerful and perfect Many facilities in the property Air conditioning more than perfect I received my room without any sort of towels and went back to report to the reception disk but it took a while until i met a janitor and he took care of it Sink got clogged and it also took a while Tv remote is in a devastating condition

  

• DC2408

  25 agosto 2020
  Worst Experience Ever

  I stayed at Porto Marina Apartments for 5 nights. Long story short, book their at your own risk, I rated them terrible for two main reasons, their rates are overpriced and lack of cleanness & tidiness, the one & only benefit is their location.

  

• 496abdelrahmane

  01 octubre 2020
  Don't go to that horrible place

  I booked 2 rooms for 3 nights for me and my family. It was a horrible experience that I won't repeat. I prefer to stick with brand name hotels like the Hilton. - Room smells really bad - No wifi in room - Stuff is not trained to deal with customer concerns and complains. - Was blocked from entering the gate because my name was not sent to the gate prior to my arrival. - Pool maintenance was during the working hours of the pool. and they said that we have to wait until the finish. why don't they wake up early to get it before customers try to use the pool !!! - Managers don't take their job seriously. - Very expensive given that the customer service quality is very poor.

  

• tck5810

  25 septiembre 2020
  Lots of unnecessary rules

  We stayed at this resort for 3 nights, and the unit we were given was dirty. The furniture was well worn, and nearly all the people walked a around without masks. The area around the pool and I the private beach were dirty. It was as if nobody remembered that their is a pandemic going on, because the overwhelming majority of people did not wear a mask, and the staff did not demand them it of them. They have this artificial canal to represent the canals of Venice. While it was it operating, the water itself was full of garbage. The rules didnt make sense. We were stayed in Tower 8, which connects on all the floors with the tower on either side. We stayed closest to tower 9, but we had to ask permission to go in tower 9 doors. We tried to use a pool and are told it was for the owners of I assume the apartments. So we could not use it. We rented an owners apartment through property management (Amer Group), and we should have been treated as the owners for the time we were there.