Pocaterra Inn & Waterslide

Comentarios destacados

• Valeska P

  25 abril 2016
  comodo

  ideal para descansar y relajarse después de un día en la eskiando. tienen piscina temperada y habitaciones muy comodas. tiene fire place y tina amplia. no está en Banff mismo lo que lo hace más economico.

  

• Palmucci H

  12 agosto 2018
  Recomendable

  Buena relación precio calidad. Habitaciones con cálida decoración. Variado desayuno. El personal respondió amablemente a todas nuestras inquietudes. Ubicación que permite un rápido acceso a la ruta hacia los parques. Además tiene un amplio espacio para estacionar. Quedamos muy satisfechos.

  

• darrensH884EX

  19 febrero 2021
  Hotel has gone down hill since last stay

  Pocaterra advertises "Enhanced cleaning and disinfecting measures in line with AHS protocols" On February 16th, when we first walked into room 310, we went to open the drapes and turn off the air conditioning, only to step on a sticky substance on the floor (jam, spilled pop, ?). Once we realized we had tracked it through the room, we had to clean almost the entire floor! When we went to use the shower, we noticed that the bathroom was not in good condition. Brown spots covered the ceiling, the floor around the toilet was yellowed, the toilet needed repair, (and the toilet paper was the thinnest we have ever seen!). The complimentary breakfast lacked variety. We stayed three days and the breakfast was the same with fewer items on the last day. The complimentary cookies would be a nice touch . . . but ours were burnt :( We chose Pocaterra because we stayed two years ago, and really enjoyed our stay. We were impressed with the overall cleanliness, the complimentary breakfast, and the friendly staff. Even though the staff were still very friendly, this will most likely be our last stay at the Pocaterra, because of the overall negative experience, and the hotel seems to have really gone downhill.

  

• johnandbrendab

  06 marzo 2021
  Dont try and get a pool spot

  Lineup for booking pool starts at 6:30 but people arrive starting at 5:30am. So a lineup of 30+ people to get a time slot . Booked this hotel specifically for pool bht my kids were disappointed to not get a time.

  

• Fern S

  06 marzo 2021
  Excellent stay!

  My husband and I came here for our anniversary. Upon check we were welcomed with home baked cookies. The staff was very welcoming. In our room we found a complimentary bottle of wine which was a wonderful surprise. Our room was clean and spacious. There was a fireplace but it only had a 1/2 hr timer which was a bit annoying to have to go across the room constantly to turn it on. The location is perfect and the views from the room is amazing! The breakfast was the best I've had in a hotel since covid. It was a hot buffet style with sausage, hashbrowns, eggs, muffins, yogurt. I loved that we could take what we wanted and the amount we wanted. No line up for breakfast. The only con was the pool! We stayed here for only one night on a Friday. You can't book a pool time until you check in. We checked in shortly after check in time at 4pm only to find out sadly the entire day was already full. We were hoping to go swimming the next morning but were told we had to be in line at 5:30am as it opens at 6:30. Because it was our anniversary we slept in and just thought we would check at 8am just to see. No surprise the entire day was completely booked with a long waiting list. Although we didn't get into the pool the stay was lovely and we would definitely recommend this hotel to anyone!