PNB Ilham Resort

Comentarios destacados

• MirzaBaigAli

  06 septiembre 2019
  Need Improvment

  we booked rooms in Group, & it was 03 bedroom apartment. Living area was huge , with flat screen TV,.. TV must be in rooms as well.. further toilets need to improve as our toilet was not clean enough...

  

• xxll99-99

  04 diciembre 2019
  Terrible

  This review is coming from my experience of my stay. First of all, I like the composition and the layout of the room. The size is fairly reasonable as it can support up to 6 people. However, the room lacks hygiene and the service is unacceptable. When we first got in the room, there were brown stains all over the blanket and the sheets of the bed. The fridge also had brown leaks down the back. The room also inhabited many bugs and even a lizard that disturbed many and excreted and urinated on one of the floors. The shower drains were clogged densely with hair.

  

• PLC6666

  02 febrero 2020
  Terrible Resort

  We rent 3 bedroom apartment and we are very disappointed with this "4 star" resort. The ever bad experience we have. When we enter the room there have some smell make uncomfortable. The toilet bowl and wall still have the dirt on it. The sofa have broke and bad smell. Besides, one of the sink had blocked, water unable flush out and the water heater already broken. The room's door also broken unable close well. In addition, there have two air-cond are water leaking. We had called for reception and request to change room, they not allowed and give excuse that fully booked. So they have sent 1 maintenance to repair the air-cond and 1 housekeeping to bring the air refresh to spray. The maintenance repair for an hour but still unable settle the issue and go off. However, the most pissed off thing happened was when we having breakfast in the restaurant, we found the bread mildewed, we called for the captain to ask but she refuse to come over, just send a waiter to settle. The waiter just take off the bread and throw then ask us get new one.This is the worst resort/hotel we stay before. Strongly not recommend to stay this resort.

  

• Jessybeats

  10 febrero 2020
  Dont be put off by bad reviews

  I read some awful reviews and was expecting a house of horrors. Actually Ilham is just a once-four-star now maybe two or three star aged resort. The rooms are huge and the forest park and blue lagoon are quite literally on your doorstep. The pool is great and the restaurant and breakfast AOK. Manage your expectations: this place is a quarter of the price of a fancy resort and clearly it needs a massive overhaul. Its popular with local families because the facilities are pretty good for the price. They really need to work on their room service menu as the fish in our fish and chips was very undercooked and the garlic toast with our soup was stale. Go to the beach at high tide as it turns into mud flats once the water levels go out. Wear mosquito repellant for your walk in the forest. Keep the windows closed to your room to keep the neighborhood gibbons out.

  

• nurhanihayatimarzuki

  20 marzo 2020
  GOOD TO STAY

  I stayed there for three days two nights. For me, it was a great resort. The food was okay. But not much attraction around the resort. I think the resort is suitable for those who wanna have meetings or school's related activities