PLAZA Kongresshotel Europe

Comentarios destacados

• Chris R

  22 diciembre 2018
  Over heated, no control, no water or fruit as part of welcome package, seriously old

  About the only thing we can say good about the hotel is it was easy to get to off the autobahn. We had paid for an upgraded room that was to have come with included bottle water and fruit - it came with neither. There are no effective controls in the room for heat - heat comes on at 6 am and goes off at 10 pm. Open windows were the only way to control the heat. It has a very dated decor and if you think the rooms are dated wait until you see where breakfast is held - Middle Ages design come to mind. Location next to an U-Bahn station is the one positive takeaway we had. There was also constuction nearby that with open windows made for an early morning.

  

• EvaStockholm

  10 mayo 2019
  Nice staff

  This is a big ordinary hotel. My single room was small and a bit worn. It was clean and the bathroom was in good condition. The young man who checked me in was very nice and helpful. The restaurant was surprisingly good, my steak was very tasty. The breakfast was good with many choices.

  

• Ertang S

  18 agosto 2019
  Freezing cold due to central A/C, arrogant staff at reception!

  Having stayed at the Kongresshotel many times before, I decided to book a room there for a one-week business trip. This time it all went awry, and I will NOT be coming again. 1- Worst part is that the air conditioning in the room is centrally controlled. Stuttgart was scorching hot this summer, and the hotel set the A/C temperature to freezing cold! When I consulted the reception about changing the temperature the lady assured me that the A/C would be turned off at night. I left the hotel, and when I returned to the room at night, it was still freezing cold! I called the reception again, this time there was an oldish guy there, who was EXTREMELY ARROGANT! He said the lady I had spoken to had given me "wrong information", that he could not turn off the A/C, that he did not know to how many C the temperature was set, and that I should just complain to management on the next morning. Not having any thick clothing with me, I covered the A/C ducts with everything I could find, turned on the central heating in the bathroom so it would maybe help a little, and tried to sleep. Now: what kind of a hotel simply lets its customers freeze in their rooms? Definitely not a 4-star one. I checked out the next morning and went to a nearby hotel where cost/performance was much better. No putting up with arrogance, no freezing cold room. 2- The shower ventilation was extremely noisy. Must have been broken, but nobody seems to notice. 3- I was a fan of their breakfast before. Alas, that is also a thing of the past. There was a sign which read "cut fruit", but the only thing on the plate was watermelon slices. The lady working there said there was grapefruit, kiwi, etc. in the morning, but now that that was all gone, I should make do with watermelon :))) 4-star service?!?!? 4- Parking for 1 night costs 14 EUR. Way too expensive compared with other hotels nearby. All in all, the Kongresshotel lost a loyal customer - I will not be coming back.

  

• MartinJLaws

  11 octubre 2019
  A mix of good and really bad

  The hotel staff were excellent and really made up for some of the issues. I could not believe having to eat in the bar and walk around with people smoking around me! Is this a third world country?? The bedroom didnt match the photos and the small single bed was hard and without sheets, just a douvet The hotel had parking and good conference meeting rooms and could be good value if the dealt with a few issues. No English breakfast tea, but thats less of a deal

  

• LeeYewFei

  26 junio 2020
  Visit to Stuttgart, Germany

  My first visit to Stuttgart Germany. Only realize later that the great Jurgen Klopp also hails from this city. And where Porsche produces their wonderful cars here too! Arrived via train from Frankfurt, along the way beautiful scenery. Had the chance to visit the night market with lots of street food and drinks + alcohol. Too bad did not get a chance to visit the Porsche factory.