Platinum Residence Mokotów

Comentarios destacados

• TonyLook

  20 junio 2018
  Excelentes apartamentos. Ubicacion lejos del centro

  Los apartamentos son nuevos, muy bonitos y muy bien amueblados y equipados. Como negativo solo la ubicación a cerca de 4km de centro de la ciudad pero con muchas opciones de transportes públicos e frente (autobus y tram) yrelativamente cerca (metro). En taxi cerca de 15minutos. Los apartamentos hacen parte de un complejo habitacional cerrado con varios portales, jardines comunes, pequeño parque para niños. Etc. Muy recomendables

  

• kalaburtsa

  22 septiembre 2018
  Platinum Mokotow apartamento

  El apartamento en si esta muy bien, pero la situacion esta fatal, muy lejos del centro.Hay que enterarse muy bien de las combinaciones de metro y tranvia, que estan a 1 km del apartamento.La atencion buena

  

• sangr0wn

  18 octubre 2019
  Clean and well presented apartment

  Unfortunately it is a little too far out from the old town. The apartments are clean and spacious. Staff were pleasant and helpful. On arrival at the main train station we used a taxi and got massively over charged. After that experience we used Uber everyday with great success .......very cheap, efficient and quick. Pick up within 3 minutes cost around £2 to get to meeting points for walkative tours, old town and train station with 2 passengers. On arrival at the hotel I had authorise £20 equivalent payment up front on my card for any breakages. On leaving I was told the room would be inspected later and I would be refunded in 5 days. Breakfast is provided via a ticket for a buffet at a cafe in the complex. It was ok. There was a bar at the Hilton which is also in the complex. A tapas bar is also close by. Uprising museum is very near and could keep you busy for several hours.

  

• Anna J

  21 diciembre 2019
  Far from center. Bad traffic

  It not a hotel. Breakfast is 50 pln Really overpriced. Big traffic ijams n the area Far from the city. Far from Old Town and sightseeing. I would not stay there next time due to the far distance to the city and nothing interesting in the area

  

• apikon

  12 noviembre 2020
  Definitely not recommended

  So hard to write a bad review during pandemics, when so many hotels and apartments are in difficult situation. However I feel obliged to warn other travellers. Let the great dissappointment that I experienced be a warning sign. I made the reservation in Platinum Residence Mokotow, for the night from 6.11.2020 to 7.11.2020. Reservation was confirmed and the payment on my credit card was blocked. When we arrived to the accommodation, the lady at the front desk required me to present physical credit card, that I did not have with me. I offered to make a contactless payment by telephone but it was refused. Cash payment was refused as well. There was not even the slightest effort or good will to try to resolve the problem. The only answer I heard from the reception personel (and later from the manager) was "it is our rule, we can not check you in, it is our rule and it was clearly stated in the reservation". Thus we were left with no option to check in (20:30 and it was raining outside, we were after more then 4 hours of driving). We left the accommodation and called the assistant at the portal that we made the reservation. He called the accommodation and latter informed me that they finally agreed to accept cash payment. Immediately we went to the Platinum Residence Mokotow but the reception was closed and there was no one present to check us in. As it was getting late, I had to book another place for that night where we managed to check in without any problems. It was possible to make a contactless payment by telephone. If you are looking for potential problems go to Platinum Apartments Mokotow. It is really hard to find such bad customer service and rude treatment in hospitality industry nowadays. If you want to sleep well at night go for other places. Fighting with your accommodation managers is the last thing one would like to do when travelling. By the way, it was not against their rules to charge my card for the accommodation service they did not provide.