Platinum 1 Luxury Serviced Apartments by The Kingsbury

Comentarios destacados

• SAULA-BARCELONA

  23 agosto 2018
  Apartamentos de lujo en el centro de Colombo

  La ubicación es muy buena, en Galle Avenue, en medio de tiendas y muy próximo al mar. Los apartamentos son muy amplios, luminosos, decorados con buen gusto. Las habitaciones son grandes, con buenos armarios, camas cómodas y todo tipo de amenities. La cocina y el salón comedor son amplios también y el servicio de habitaciones muy bueno. Dispone de una piscina urbana muy agradable en una planta intermedia del edificio, así como de gimnasio. La relación calidad precios es muy correcta y es la opción perfecta para familias que viajan juntas.

  

• 678alij

  07 julio 2020
  Best Place ever

  We were 2 families and We stayed there for 12 day, as we have 3 kids and this place is so beautiful and convenient, u get everything near by, all food items and other accessories where easily available in walking distance , staff where always smiling and very helpful, never had any problem

  

• dishangalison

  31 julio 2020
  Love it

  Was there with my friends last weekend. Our booking was handled by the lovely Imaza. She gave us a free upgrade. She did everything to make sure our stay there was perfect. The rest of the staff was brilliant too. Would recommend this place to anyone. Its clean, amazing location, and value for money. The pool is superb too. Thanks Platinum One and thanks a lot Imaza, youre the best. Dishan G

  

• Nili_L9

  11 agosto 2020
  Convenient location

  Visited a friend whos renting an apartment at Platinum One Suites, during the weekend. Very much impressed with the whole luxury it has to offer. Spacious and sound-proof 3 bed-roomed apartment was well equipped with all the necessities and it was evident that its been maintained regularly. The service was very quick and attentive. All the staff encounters weve had was pleasant and friendly. Most of all the location of the Platinum One Suites is very convenient with all the amenities close at hand.

  

• Shamil J

  21 diciembre 2020
  Poor Hygiene, Rude Staff and NOT kids friendly

  I have a lot of concerns about this establishment. I just don't know from where to start. I have been to here before. The apartment and there service was amazing back then. Based on this experience I decided to book on apartment to host my kids birthday. A front desk staff named Sameera who I assume is the only professional hotelier at this establishment is the one who took our booking. As any other hotelier he was kind, and accommodative. We wanted to move some furniture's aside as we wanted to host a party. But the front desk staffer asked us to do it ourselves as they were short staffed. When I moved the furniture away, I noticed food particles, tissue papers, mold and lots of garbage being buried inside and underneath the furniture/rugs. There was a dead cockroach on the toilet floor too (image attached). When I asked housekeeping to help clean they made the biggest fuss about it. They were reluctant to help, one of them even told that he has to consult the owner about moving the furniture and he was on a call with someone clamming to be the owner. With lots of hesitation he cleaned the garbage that I discovered. He also told me that this will be the last time he will be helping us. Duh!!! Since COVID19 is at its peak here in Sri Lanka, we were careful about the hygiene of our surroundings. We never expected this establishment to have maintained this place with such low standards. When we requested one of the room service staff if he could remove his footwear prior to entering the apartment, he rudely replied that he will not do so. I wouldn't minded if he refused but the guy needs behave calmer. What I felt was that this so called guy has more authority than anyone there. beware don't mess with him. Another issue that I noticed is that this place is not strict in recording the contacts of the visitors who enter the building. I have seen many people walk in with no records of the visitors were taken. Further, visitors also use the service elevator which is on the other side of the building where no records of the visitors are taken either. At a time where people are talking about a possible community spread I wish Platinum1 takes this a bit more responsible about the pandemic. This was one of the best service suites which also offered a great service. I am shocked to see what has happened to them now. I blame it on the pandemic. I am not sure if the staff are exhausted but they sure need to manage their anger/frustration better. I would say start with some meditation and yoga. Classical music also helps. Positives about this place : It's location. It's close to supermarkets and shopping malls. Stay at this place if you really don't care about the hygiene. Ideal if you plan to have a booze with friends, you wouldn't really care about dead cockroaches, rude staff or food particles on floor.