Phnom Penh Era Hotel

Comentarios destacados

• imagesvideosthmeyth

  31 octubre 2019
  Very bad Salad Served with eel

  I have a plate the Mixed Salad, after eating half Sundently, eel is coming of the lettuce. I don't understand how the cook prepare for it. And the service didn't say anything just take the plat. I couldn't find the management

  

• phattang17

  03 enero 2020
  Nice Hotel

  It is a very convenient hotel where you definitely could relax and work at the same time. They have a nice and good swimming pool, sky bar. The room are very nice and got a good amount of space. They also have nice saunas and hot tub. The most interesting part is the gym, where you can run on the treadmill and have a nice view of the city.

  

• DavidSeu

  04 enero 2020
  Excellent very underrated

  We have stayed for one month and booked in for a second month. The staff are excellent, very attentive and very friendly and polite. The breakfast and lunch have all been excellent, after the 7am rush the food is completely restocked, eggs and noodle soup station is good. Coffee is always hot. We have booked in for another month

  

• margareth453

  15 febrero 2020
  Conference time

  Arriving in this elegant hotel was a relief from the coach ride. After receiving room numbers and swipes our luggage was scattered to the four winds. Those of us who didnt have names to our luggage were lost in translation and after waiting 45 minutes took action myself. Concierge had communicated that all luggage would be left somewhere for those of us to claim. They were left on 13th floor. Anyway running up 5 flights as lift a bit slow due to 60 plus of us arriving finally retrieved our luggage. Hotel room much more spacious, modern and new. Communication by staff poor understanding of English and the eagerness to please over rides anything else. Catering for large groups not their forte even though they knew previously as bookings were made months in advance. Not enough staff on the floor to manage the numbers and expectations were high from previous hotel in Siem Reap. Room service first night took up to 2 hours to receive as one chef on. By rights I was taught anything over 20 minutes food is compensated/free. In the heart of CBD, AC in room only, rooftop bar n swimming pool, adequate wifi (was able to watch Netflix on iPad) other than that I wouldnt choose to stay here again. Room for improvement on hospitality in catering for foreigners.

  

• kr3mb0

  08 marzo 2020
  limited choice of breakfast

  transfered to this hotel from Samnang Laor Phnom Penh Hotel since it was full. They have very huge room, with huge separated bathroom. Location is not interesting, far from everything. The breakfast is very dissapointing. Itwas relocated to pool area without any notification. The food choice is very limited, as 5-star hotel this feels not right. The pool is small and quite dirty, with limited facilities.