Patara Prince Hotel & Resort

Comentarios destacados

• fito l

  19 agosto 2009
  Suci & Caro

  acabamos der regresar de antalya, lugar fascinante. nos alojamos en un hotel espectacular en antalya ciudad y un dia decidimos viajar a kalkan. de lejos nos parecia un lugar muy bonito. precio 200 por una habitacion doble y lo bajamos a 140 (hotel 4 estrellas con desayuno). nos dieron la habitacion mas sucia de todo el hotel...no hubo aire acondicionado, 2 toallas muuuy pequeñas, un balcon muy pequeño con una gran variedad de cagadas de pajaros, el suelo de parquet o lo que queda muuuy sucio y el baño "sin comentarios", el desayuno te lo sirven mejor en cualqiuer lugar. poca variedad y da miedo pedir el cafe a los camareros ya que sus miradas no te animan a repetir un cafe mas.lo unico con que me quedo son las vistas. tras quejarnos en recepcion, el empleado "la alegria en persona" nos explicaba que se trataba de una habitacion standard. nostros viajamos mucho y enmi vida considero este hotel, un hotel de 4 estrellas. la habiatcion parecia que no la habian usado en los ultimos años. no siquiera para que se alojen los propios empleados. me da mucha rabio de no haber hecho fotos. nuestro hotel en antalya si que era de 4 estrellas y mucho mas.

  

• miriammunich

  26 septiembre 2013
  habitacion bien.servicios regular

  La habitación doble estandar es algo pequeña pero merece la pena por las vistas. El desayuno es algo justo para lo que se podria esperar en un hotel de este tipo,no hay demasiado donde elegir y la calidad es normalita. las cenas en el restaurante si han sido de bastante calidad(nositros teniamos media pension) El gran pero del hotel es que hay una cantidad muy grande de escaleras para acceder a la habitacion desde el parking,dolor de piernas garantizado. otri gran inconveniente es que el persinal no habla apenas ingles

  

• Hilary M

  25 septiembre 2019
  Beautiful resort ruined by poor management

  We stayed in an apartment on the Patara Prince site, and fortunately not in the hotel. Our experience of the facilities was not good. The site is the most beautiful in the whole area, in fact unique, so it is a shame that it is so badly managed. We have come to associate Turkey with excellent service but this resort has killed that. The staff are surly and the food unimaginative and bland. There are too many rules of the "no food round the pool" type. No pool service. The sunbeds are free but so uncomfortable that it necessitates having a mattress at 10 Tl per day. Why not just put the pads out each day and charge for the beds? And you can only get a mattress if you can find the member of staff to bring you one. It seems under staffed and the staff unhappy. The waiters prioritise the Turkish guests because they mostly speak no English so you can wait hours for any attention. My husband went to get some food on his own one night because I was ill. One restaurant was closed and the other one turned him away for not booking, so no food for him that night. The only decent waiter is Ahmet who at least tries. The others are a surly bunch. I feel the management needs a wake up call and many of the hotel guests were deserting in droves to spend their evenings in Kalkan.

  

• MaryP1844

  26 septiembre 2019
  8th Visit go Patara Prince Hotel, Kalkan

  We usually love staying here. The views are panoramic, our chosen rooms are comfortable and clean, and the young staff, though badly trained, are friendly and eager to please. Although the hotel is a bit tired we are usually so relaxed and comfortable it is of little consequence. This year we were visiting for 9 nights with our 3 adult children and had persuaded my brother and his wife to join us from Australia and were dismayed and embarrassed that cleaning was an issue. Our room and my brothers room were missed on 2 occasions and when the cleaning was done (apart from 1 day) it was obviously done in a rush and below acceptable standards. There was long term dust under the cupboard below the tv. Glasses and toothbrush mugs were not cleaned and there was dust on surfaces. We had one very windy night when debris and leaves were blown about on the balcony and into the room. The debris was still there after the cleaner had been in. I think the cleaning system may have changed as I saw loads of them being bused in one day late in the morning. (Previous years the cleaners were on-site from early morning), however the job is not done well enough and will sadly make us reconsider whether we stay again. If I feel a place is not clean it is impossible to feel comfortable. I believe the owner was on site during our stay and seemed preoccupied with small things to please his party rather than the very important issue of cleaning. Staff appeared very nervous around him.

  

• Yvette B

  27 septiembre 2019
  Such a Shame!

  My friend and I stayed in a private apartment within the grounds of the Patara Prince Hotel. The deal is that we get to use the facilities of the hotel. Our apartment was very nice and had a fantastic view of the sea and Kalkan. The grounds are lovely and the pool areas are very nice. Beautiful views across to Kalkan and many decking areas for sunbathing. However, the attitude of the hotel staff (in particular the front of desk and some of the waiters was shocking). Unfriendly/unwelcoming and rude. We were told in a very abrupt manner that we had to pay for cushions for the sunbed (in cash only), There is a bar by the pool but was not open as most of the restaurants on site. Not sure what is going on there but it appears to be run down and depleted of staff/service/care. We decided to have dinner on our first night and it was so bad it was laughable. It was so dark that we had to use our torches on our phones to read the menu, when the food came we couldn't see what we were eating but it didn't matter as it didn't taste of anything! so bland. waiter was miserable and we felt unwelcome and quite frankly couldn't wait to leave. The next day we ordered a club sandwich by the pool. OMG it was inedible. There were two large pieces of indescribable matter which was dark brown/red. Looked like it was from a tin by the shape of it (we offered it to the local cat but even she turned her nose up at it), a piece of, what looked like fried egg and a slice of cheese. Absolutely disgusting. It was the last time we ate there. Such a shame as the hotel could be lovely but clearly needs a massive injection of cash to update it. The staff need training in customer service, they could learn a lot from the restaurants in Kalkan which are lovely, great customer service and food!