Park Place Hotel

Comentarios destacados

• Ron S

  08 junio 2018
  Annual New Dawn Communities Alumni Banquet

  The facilities being updated continually, and the staff are wonderful. They do such a great job making our stay comfortable, all for a very good value. This fine hotel has beautiful grounds and is near to the Nairobi National Game Park, Animal Orphanage and Gallaria Mall.

  

• sukeshad

  19 septiembre 2018
  Rundown

  The hotel is in a good area and a good size but needs anoverhaulimg of rooms and facilities. Toilets need to be tiled and repositioned so showers dont wet the toilet seats. Menus too need to be relooked.

  

• Dr Rob G

  27 noviembre 2018
  Unsafe and unclean

  Apart from the univesal grim the low balconies both internally and externally mean there is a genuine risk of a tragic fall. It has been thrown together with a very poor finish throughout. In our room they had not even taken the manufacturers measurements off the glass units. I got really bady bitten and another if our group found bed bugs. The breakfast food was congealed - but then the staff tried to reheat the items using test lights ! The staff were friendly but completely clueless. Avoid

  

• craign2015

  14 septiembre 2019
  My worst ever hotel experience

  The agent mistook Park Place for the Park Inn. What a disaster as my we long meetings we're in Westlands.departure from the hotel 5:30. Hotel under construction but no one is building during the week. Wifi collapse as more guests check in. Food is inedible. Shower water need to be run for 15.min. Hotel is open all all night, security inadequate. There is one key to the room, so if either forget to drop off at reception your room will not be cleaned. Noise and music until the early hours of the morning. Food and bar billing system is manual, be careful when someone offers drinks - you'll end up paying for it. The rooms are small, outdated. The shower does not have a divider to the rest of the bathroom. This hotel is inadequately equipped to occupy anyone. The staff are incredibly lovely but are uncompromising. I paid in advance for my dinner and requested a refund as i would be eating elsewhere - it's too complicated a transaction they said. The breakfast menu is limited. Traffic is an absolute nightmare.

  

• 30minutelate

  29 mayo 2019
  Worst hotel ever - avoid at all costs

  Theres no value for money. My boyfriend and I were charged $67 per night which was exorbitant considering hotel couldnt deliver proper services. Contrary to what we were told at the reception, the hotel doesnt have hot water, so for the first night we were given hot water in the buckets to shower. The shower is small and gets so messy when showering, the toilet was faulty too and could not flash. the rooms were extremely cold with no air conditioning. The breakfast was whacks and cold. The second day we requested for room change, after we complained to the manager however we experienced similar issues even after the room change. Once we returned to the hotel in the evening, the concierge couldnt let us access the room before we paying for that night, despite expressing our desire to check out the room for any issues. The new room was small, with lukewarm water and faulty toilet. hotel management wasnt helpful either, all the manager said was she was sorry we had a bad experience. However after reading reviews from previous guests, who experienced the similar issues with the bathroom, hot water, toilet and breakfast- I conclude that this hotel is just a scam - ripping unsuspecting guests of their money with no care at all in improving their service delivery.