Park Inn by Radisson Hotel Toledo

Comentarios destacados

• Dave4989

  01 abril 2007
  Tuvimos unos cuantos problemas

  Recientemente, viajamos a Toledo para pasar un fin de semana y nos alojamos en el Park Inn, basándonos en gran parte en las críticas que leímos. Nuestra experiencia no fue tan genial. En primer lugar, aparcar fue un lío. Aparcar en el garaje que hay cerca de la finca exigía que validáramos nuestro ticket de aparcamiento en el mostrador cada vez que salíamos de la finca. Descubrimos esto de la forma más dura, mientras salíamos del garaje, por lo que tuvimos que volver, aparcar, ir al mostrador, volver al garaje e irnos. En segundo lugar, la habitación dejaba mucho que desear. El colchón estaba muy manchado de quién sabe qué, y había telarañas en una de las esquinas del techo. El personal de recepción estaba menos que entusiasmado de estar allí. Para colmo, la mañana que nos íbamos, una de las personas de mantenimiento entró con llave en nuestra habitación sin ni siquiera llamar para ver si la habitación estaba vacía. No hace falta decir que no quedamos impresionados. Como viajero frecuente que se aloja en hoteles, no era la experiencia que esperaba. Es un hotel que cuesta demasiado para lo que es.

  

• SaraPA

  22 febrero 2007
  Donde siempre nos alojamos en Toledo

  A menudo pasamos la noche en Toledo y casi siempre nos alojamos en el Park Inn. Está situado en el centro de Toledo y a poca distancia andando de muchos sitios de interés, incluida la Maumee Bay Brewing Company, Murphy's y enfrente de MudHens. El paseo marítimo, el zoo y los jardines botánicos están a poca distancia. Reservamos a través del sitio web del hotel por 135 dólares, lo que incluía una botella de champán y una bandeja de fruta, 15 dólares por el desayuno y aparcamiento gratis. Sin embargo, sigo pensando que las tarifas son un poco caras para Toledo... Teníamos una habitación esquinera genial, con ENORMES ventanas que daban al río Maumee y otra al estadio MudHens. La habitación era grande, con una cama de matrimonio grande. El baño también era bastante grande y la ducha tenía muy buena presión. Las típicas toallas que rascan, etc. Mucho espacio de almacenaje (armario, tocador), pero el escritorio era pequeño. Había conexión inalámbrica a Internet gratis, que era muy lenta por la noche, pero veloz de día. El servicio de habitaciones es bastante bueno, generoso y no tan caro como en la mayoría de los hoteles.

  

• 724mirandae

  09 marzo 2020
  Bad rooms, worse customer care

  Booked a room here for the night before my sister's wedding and the night of. The first room they gave me had water leaking from the ceiling of the shower, causing the ceiling to bow inward, constantly dripping, with mold. I went down to report this and got no apology. Was told they would "come find me" while I set up for the rehearsal dinner elsewhere in the hotel. An hour later no one had, so I came down and repeated my explanation. That room was fine; it's clear the place has not been updated in a long time, though. The night of the wedding, I came back to get some rest at 2 a.m. and the toilet overflowed onto the floor, creating a puddle across the entire floor that started to soak the carpet. I called the front desk and they said "Give me 10 minutes" (again, no apology, even!) 25 minutes later, exhausted, I called them back, and a security guard answered. He had no idea what was going on. I said I was going to sleep, I was deeply unhappy, and that they should make a note that the floor will be soaked when I check out in the morning. Luckily (?) many family members were staying there too, so I showered in another person's room the next day. These conditions are unacceptable, and I communicated this to Radisson's customer care department once I had arrived back in my home. They finally apologized, but said they would forward my complaint to the hotel and to give them 3 business days to respond. They of course did not respond, so I called corporate customer care again. They said they would call me back within 24 hours. They did not do so. 48 hours later, I called customer care a third time (a cumulative 3 calls and 1 hour on the phone) and was offered one future night's stay. I said this was unacceptable as I plan to never stay in a Radisson again, and was offered 2 nights. I said again that I do not plan to stay in a Radisson, and they offered me airline points. The sum they offered me equals about 1/4 of the cost of both nights' stay. Unacceptable, but I was sick of dealing with this corporation. I would not recommend staying here to anyone for any reason. They are clearly understaffed at the site, and corporate does not care to ensure I had even a basic experience, like a working toilet. I travel for work and leisure 30+ days per year, and I will never include Radisson in any of my future itineraries.

  

• jballer9171993

  16 marzo 2020
  Great stay except the price

  I booked this room for $109 on your website and my card was charged over $160. Very disappointed in this and I will not book again because of it. Room was clean and staff was very friendly however....

  

• Companion07304173549

  15 abril 2020
  Great experience

  Return customer.. great hotel for the price. Will return again . Lights of warehouse division was a great experience. Meet friends here as often has our schedules allow. We will be back for a great weekend!!