Parco degli Aromi Resort & Spa

Comentarios destacados

• ANDANI007

  10 agosto 2018
  EXCELENTE

  Hotel maravilloso, personal encantador, habitaciones amplias y con vistas maravillosas. Desayuno continental que tiene de todo. Amabilidad, encantador y excelente servicio es lo que lo define. Habitaciones muy amplias, limpias. Altamente recomendable. Piscina con bar.

  

• margaritag57

  28 mayo 2019
  Un desastre

  La atención vergonzosa. El servicio realmente desagradable. El gerente un mal educado. Las 4 estrellas regaladas o compradas. Teníamos tres piezas tomadas y fuimos tratadas incluso con falta de respeto. Inentendible. No vaya a este hotel por nada del mundo

  

• Marie S

  25 julio 2019
  Wonderful place!

  Stayed at this hotel as a family of 4, and loved every moment. The view from our rooms was fantastic, rooms were clean and pretty, unlike previous reviews there were chairs on each balcony (so I guess this issue was addressed), and the pool bar served food and drinks all day until about 9 PM. Breakfast was great with a wide selection, the restaurant dinner menu offers an interesting, local, selection. Service was great and so was the overall atmosphere. The pool area is spacious with lots of lounge chairs and the water is super clean. Valderice itself as little to offer but Erice is close (must see!). Beaches of san vito lo capo are 30 min away, local beaches within 10 min (raw, hardly any services, but far less busy!). One does need a car.

  

• 419lucyr

  29 julio 2019
  Menu prices are fake, they increase them as they please

  We came here just to use the pool. We bought two non-alcoholic cocktails which were on the menu for 4 each. Alcoholic cocktails were 7/8. They charged us 7 each anyway because they said they used fresh fruit. In addition, they brought the cocktails to our sunbeds by the pool (a few metres from the poolbar) and charged us 5 for this "trip". Again, service to the table (for this tiny trip) was 1.5 on the menu but somehow they managed to increase that price too. So 2 non alcoholic cocktails for 4 euros each turned into 21. Its a real shame because we come to Trapani every year and were looking for a nice pool to come to frequently, and were hoping this would be it. But with this stealing and attitude we will not return and would not recommend the pool to anybody. In any case its pretty cold and windy up there even on a sunny day.

  

• tfkFleet

  02 septiembre 2019
  No customer service

  There were 4 major problems with this hotel: 1. Despite going to reception on 3 occasions, the air conditioning could not be controlled in either of our rooms and was stuck at 25 degrees all night. 2. The bedrooms were infested with ants - crawling over the bed and the floor. 3. There was no hot water at all in the morning. 4. There is absolutely no customer service. I tried to complain and speak to the manager - he had asked not to be disturbed. The receptionist Paola sent someone to look at the ants and check the water (we were not the only people who complained that day). I stood waiting for some apology for 50 minutes, have subsequently had 2 phone conversations and been promised an email from the manager - nothing. We stayed in some lovely accommodation in Sicily - but this was the most expensive and the worst. Don't stay here if you want any customer service.