Palm Residence Deluxe Studios

Comentarios destacados

• B6160ZHcharlotteb

  12 agosto 2016
  Not recommended

  We arrived in the country at 4:00 in the morning to be told that we could not enter our room and had to wait in the lobby of another hotel Tia Maria. We waited here for 3 hours to then be told we were unable to go in to our room until 1300 meaning we had lost a night that we had paid for with no return of that money. When it came to 1300 we followed the instructions of waiting in the lobby to still be there half an hour later after having to pay £2.00 on my phone to ring someone to remind them to come and get us. When we got to the hotel we were told to ring if there were any problems, meaning more money on my phone bill as they do not provide a phone for that. In the room there was no flat screen tv, no hair dryer and no washing machine which were all listed in the room description. As well as that within our kitchen there wasn't even a knife for us to use or anything to clean the items after meaning we had to go and buy all these things including toilet rolls as we were left 2 toilet rolls to last us the whole 5 days we were there which didn't get renewed and neither did the towels. Free wifi provided although it was awful and only really worked in the bathroom. Other than that the best things about the hotel being that it was only a short walk to the beach and there are restaurants and markets all around.

  

• Destination808254

  12 julio 2017
  Great place

  Stayed here for one night whilst visiting friends. Great location as it was right beside the main strip and very reasonable. Clean and fully equipped and I would definitely recommend this for anyone on a budget.

  

• kathrine1985

  07 septiembre 2017
  It's a bug's life

  The location is very close to flower street just over the road ideal if you want to stay in the main part I didn't like the side street it was down though like being in the slums very lonely at night. There is no reception this is just apartments there is a telephone number on the door you need to call then a man came with the keys we had to wait about 20 minutes . The apartments are spotless very clean. The room we was in was OK for 2 people was a bit tight walking round with are luggage bags and cooking etc not a lot of space. There are not many English tv channels there was a movie channel a lot of repeats on that history channel and euro news. There was no iron we took our own you might be able to ask for one. Our balcony was huge we was in room 401 ours went round to the side it was also for others to use but we had it to ourself for the whole week which was great just need to be careful that no one comes on to your balcony if your in the room because they could. The room was full of mosquitos so we had loads of bites. The double bed was two singles pushed together we didn't find that a problem. There are two cooking hobs quite easy to use not a lot of space though if you have two pans on it when we arrived we had no pans so we had to call the man who brought our keys we also had no utensils or microwave he did bring us them though when we called. We only had 3 plates a large salad bowl a small maybe to put nus in 2 forks 2 knives a large spoon and a small spoon the utensils were awful. There was a fridge I was under the impression we would have a washing machine but we didn't have one we didn't really need one for a week. I wouldn't stay here again didn't like the lonely road it was on the facilities in the room was rubbish. The room was not cleaned once we had to call for towels and buy our own toilet rolls.

  

• 21 agosto 2018
  they are unapprehensive

  they are unapprehensive and they cam into a room until we are sleeping to ask about a reservation number and they are not cleaning a room . The location is very close to flower street just over the road ideal if you want to stay in the main part I didn't like the side street it was down though like being in the slums very lonely at night.

  

• Dylan K

  26 julio 2019
  The only good thing was the location

  When we arrived the staff did not speak english and it was very hard to communicate with her. The studio large that we ordered was quite small for four persons, and the washing machine was even blocking the hot plate. Our shower did not have hot water quite some times, and you need to hold the shower head with one hand to prevent the water to fire against the door. The wifi was dreadful in the room, we had to get to the lobby to have a proper connection. The only thing that was good, was the roof terrace and the fact that it is very close to the centre of Sunny Beach.