Palazzo Hotel

Comentarios destacados

• GrahamL-S

  02 noviembre 2012
  If pushed

  Hotel difficult to find, staff trained at fawlty towers, rooms dirty, bathrooms with cracked tiles, filthy carpets, checked in and chewed out again. No refund, no apology, and those are just the good bits!

  

• aji

  12 marzo 2014
  Nothing special. Basic average hotel

  Stayed a night. Its not a prime location, still opted as it was close to our office, still 10kms far Rooms were big size, had a water kettle, tea bags and sugar. No milk. Electronic safe. Average quality Toiletries. My issue was the room was stinking of smoke smell and the air condition was too high, no controls in the room. Requested the reception to reduce, however, no action. Breakfast was included, but nothing great. Very, very basic. No staff present at the cafe. It is in the 1st floor. WIFI was free and working in the rooms. Many food joints and grocery shops around. As such nothing Special. Not sure whether return to this hotel.

  

• Luma A

  27 septiembre 2014
  terrible night

  Stayed 1 night at the Palazzo Hotel booked non smoking room got a smoking one, stained bed sheet, cover and carpet. Mold in the bathroom with water leak under the sink. The receptionists were careless

  

• Ali_Mohamed_Shukri

  19 diciembre 2015
  Terrible Hotel

  I booked this hotel via booking.com, and according to the options I booked the room that has the two bed rooms but on my arrival to the hotel my booking was changed to a deluxe room, the reception staff did his best to cover the mistake and offered us a room with a hall + a closed bed room with a higher price to pay, I was forced to stay due to my long road trip. I will simply state the negative things:- 1-despite the fact that I am a smoker but the hotel is not a smoke free hotel, you can smoke at any place you desire without any ventilation, I was so worried because I had two children. 2-the hot water in the bathroom ran out, it is too little in its quantity where it wont cover two persons. 3the bell boys are not helpful, I had a situation where the bell boy acted busy when he saw the amount of bags in my car. 4-the breakfast was a disaster, it was a lake in variety and a couple of refills if the food finishes, during my stay the hotel had a group staying there and I went to breakfast and I found a dirty buffet table with some leftover food. 5-the location of the hotel is not that perfect, it is near a crowded area where you will find it difficult to reach to the hotel because of the huge number of cars parked in the middle of the road in the absence of the traffic police. 6-the hotel do not have a gym. Before I finish my review I have to say that the reception staff were helpful and polite, the bed (king size bed) was comfortable, the coffee shop located in the same reception floor serves great food and coffee and finally a billiard + snooker hall with a hyper market are located in the same building.

  

• IanMatt1036WZ

  27 octubre 2016
  Reasonable value great staff

  I needed a one night transit in kwi. This hotel was clean and reasonable for the purpose. The front office manager Sam was great and made it easy to switch rooms when the ac and wifi were playing up. I would stay again Note for Australian travellers kuwait airport wont exchange aussie dollars! Take gbp or usd