Ortano Mare Village & Residence

Comentarios destacados

• Bea S

  19 junio 2016
  Turismo

  Bellísimo lugar....hermoso hotel...buen desayuno....comida... eventos...personal amable educados atentos!!!... habitaciones comidas impecables.... wiffi ...estacionamiento para vehículo.....un lugar para relajarse totalmente.....SUPER RECOMENDABLE

  

• Curiosity722956

  26 julio 2017
  Excellent

  Fantastic location, perfect for families-very nice, competent and accomodating staff in particular Micaela at the reception is a real star! Her English is very good and her management skills impressive -we had a misunderstanding with the booking agency and she resolved the issue very professionally and making sure we were at ease and looked for a solution so that we could start enjoying our holiday right away!! Elba is a wonderful island and Ortano Mare the perfect spot for a relaxing holiday! Definitely worth a high rate recommendation.

  

• Oscar_Braga

  08 agosto 2017
  Not for calm and relaxing vacations

  First the good things: the location is really amazing - beautiful surroundings, clear water (depends on weather), stunning views from the mountains which are next to the hotel (paths leading to the top of the mountains are quite steep), beautiful nature. The food is also quite tasty, although there is not so much to choose from. Animations team is strong and active, different shows every evening and during day time. The room was clean and spacious (we stayed in the 4 star building), but the shower was a bit small and we did not have a balcony (which is not a big problem). Now the bad part: there is a constant party going on in this hotel - really loud music and activities start at about 10:30 AM and continue to about 1 PM, then there is a 'break' and from about 3 PM the party starts again and continues to 7 or 8 PM. I understand that since the hotel is in a quite isolated place the management tries hard to offer hotel guests as much activities as possible, but people, seriously - putting two large speakers faced TOWARDS the beach, MAXING OUT THE VOLUME and forcing guests to listen to different bull**it like contests, radio talks, karaoke etc.? It is impossible to take a nap, read a book or simply take a sunbath because it is ANNOYING! Maybe for Italians this is normal, but I think for other people this is an overkill. And the thing is, that 80% of the guests are families with children, not teenagers or young couples, so I sincerely do not understand this approach. Next, the reception - there are some helpful people working there and there are some lazy and cocky people working there. Need a taxi? Call it yourself. Need to rent a car? call them yourself. Need to reserve a restaurant? Call them yourself. Are you kidding me??? And this is a 4* star hotel??? I have got more help in 2* star hotels than here! You should simply put a sign in the reception "please do not disturb us and use Google for any questions you have" - it will save you time!

  

• Kamila D

  29 agosto 2017
  Horrible room with a good food and a nice landscape surrounding

  I agree with the previous comments regarding the reception staff. We also had to wait around 2 hours for room to be ready and after this time we received horrible room from the big air conditioning system just outside our window, which was very noisy and it was so uncomfortable. It was impossible to open the window. Food and restaurant staff was very nice, helpful and pleasant! Access to the hotel is almost impossible when you don't have your car.

  

• AllyGBxl

  19 agosto 2019
  Unbeatable value

  I've been to a lot of Club Med resorts so had fairly low expectations of Ortano, but I was really surprised that it exceeded Club Med in terms of food and had some pretty good facilities. The staff were excellent, yes they only speak Italian, but guess what, you're in Italy so maybe it's up to you to make a little effort. Where it could improve is in organising the tennis club a bit better, have some better publicised competitions, and try and involve people more in group activities. But that aside, the staff were fantastic, gracious and attentive. Quality of food was high, particularly vegetables. Alcohol wasn't great but I decided to quit drinking anyway. All in all - very good and I would return.