Orfeus Queen Hotel

Comentarios destacados

• minneymouse74

  16 septiembre 2017
  Perfect

  I came here with my husband and 5 children, well young adults. The hotel was situated in a quiet area with easy access to nearby bazaars and towns by bus. The hotel was clean and comfortable and the staff were very friendly and informative. Most of the tourist were Russian / German and there wasn't many other English however this wasn't a problem as most spoke English and on some evenings joined us for drinking games. The rooms were of good size and comfortable and the all inclusive was faultless (although big measures of Vodka). Great selection of foods always well cooked. The swimming pool was often empty and always clean, we spent most our time here playing water games! At the beach is a bar and private area with a good atmosphere. To the right of the bar the sea is a little rocky but it is clear, warm and flat to the left. The sister hotel is connected by an underpass which you can access the facilities. Unfortunately we only found the disco on the last day. I did use the gym once but found most the equipment broken. The hotel spa looked ok but I found them a little pushy for sales so I avoided it. We did have an issue on our first night as we arrived early hours due to missing luggage, I wasn't happy to find that our rooms had been reallocated and we had to spend the night sharing this was sorted the next day but it did prevent us from doing anything as we had to change rooms at lunch time.

  

• Dawn P

  25 septiembre 2017
  Appauling

  This hotel is not for British people. The staff cannot talk english they can't even manage a smile. Although the place was clean and modern and pool was good there is no happiness at this hotel. Meal times are grab what you can and the food was same almost every day.

  

• grahamperrins33

  23 mayo 2019
  Terrible place

  From arrival the reception could not speak a work of English which did not get me off to good start I arrived at 03.00 was so tired and just did not have energy to put up with this service. 1st thing in morning Wi-fi was not working up stairs in room so I could not finish of business reports Kept going to reception about it but again could not communicate with them had to end up sitting in main bar to finally get it working a bit. Next problem was we went for massage and it was totally rubbish chap was on mobile and other staff kept coming in and talking to him and he was getting distracted all the time so we ended up cancelling next day massages as this was terrible service. This is definitely not a 4 start place more like 2 after you read most reviews about the place you see it for yourself, Pool area is not bad from sitting and bar access and it was clean around here Restaurant is pretty poor as quality The beach is only 5min walk its good plenty of space and water is good / clean for swimming and children playing in There is couple of local shops 5min walk there is some shops inside the hotel as well depending on what your after. I even reported I thought the integrated fridge inside the room was going to go on FIRE receptionist could not understand what I was saying they sent up a stupid porter up showed him he just started battering it He did not understand when I showed him the bar of chocolate sitting on top of the worktop had melted as worktop was so hot and when you touched the fridge itself roasting hot he did not know what to say. Eventually I had to ask for room to get moved but I was ready to ask for refund on hotel and go elsewhere but as you expect no sir we cant refund I nearly made decision to go home early it was that bad This is my 4th trip in 8month over turkey and this has been the worst I have seen from service/quality and customer care everyone was complaining