Onyado Toho

Comentarios destacados

• Knightwind

  30 abril 2016
  Very Good Service

  Location: This hotel is located at the entrance of Higashiyama Onsen. For travelers who take JR train instead of driving, I recommend arriving Aizu-Wakamatsu in the afternoon, and contacting hotel in advance to sign up for free shuttle. I happened to arrive in the morning, and had to take the local sightseeing bus, get off at the "entrance of Higashiyama Onsen" stop, and drag my luggage to the hotel (not a pleasant experience but not hotel's fault). Also, the hotel is in walking distance to Samurai House. Taking the sightseeing bus at the nearby stop can take you to most of the sightseeing spots in the city. Room: the Western-style room we stayed was a bit dated, but I expected that during booking, and I was OK with it. Food: Buffet was great. There were many, many options to choose from. There was also the local specialty of horse-meat sushi. Service: This hotel offered fantastic service. My friend and I were both sick that day. I let them know that my friend was too sick to come down and eat dinner buffet. They were willing to offer room service for dinner (without extra charge). Also, a few hotel staff were able to speak English, which made my life a lot easier. Overall: I would recommend this hotel for foreign visitors (with JR Pass) who are considering a stay in Aizu-Wakamatsu. However, if you are really into hotels with "traditional Japanese hot spring atmosphere," then this hotel might not be the best option. The hot spring bath is very modern and does not have the "traditional feel."

  

• 1760022

  19 agosto 2018
  Friendly staff, great service!

  Arriving at the hotel on the free shuttle from the station, our first impression wasn't good to say the least. The exterior is drab and in need of a spruce up. On entering we were more assured since the lobby floor is updated and quite bright, with a fine artificial flower arrangement. Check in was a breeze and the front staff helpful and cheery. Our room was on the 5th floor and our mouths dropped on entry. We must have had the smallest twin in the hotel and it, too, was in desperate need of refurbishment. The carpet was quite stained and the bathroom tiny. We soon made our way to the onsen baths on the 3rd floor. Our spirits were again lifted. The interior bath is not very big but the main attraction is the rotenburo (outdoor bath). There is also a sauna. There is only one bath towel and one hand towel provided in the room so these must be taken to the baths and then back to the room. The baths men and women use switch depending on the time of use. Afternoon/evening and morning. The baths are clearly marked. As with (virtually) all Japanese hotels/ryokan, amenities and yukata are provided. On the first night we had the buffet dinner. Great selection of food and wide selection of drinks. Time is limited to 90 minutes but this is more than enough. The next morning we had the buffet breakfast. Again, great selection more orientated to Japanese dishes but enough 'Western' to please anyone. For the second night we thought we would try the ryotei (restaurant with private rooms). This was quite disappointing. The food was average at best. 'Hot' food was lukewarm and service slow. We cancelled a second planned dinner there and opted for the buffet for the next two nights. Better food at a better price. After a couple of nights, the size and drabness of the room no longer bothered us. The staff were excellent. Always cheerful and ready to help. Free coffee is available in the lounge until 6pm. It's from a machine. Not great but can't complain. There is a shop on the lobby floor with a wide selection of products/omiage. The shuttle bus runs to the station at 8.30 and 10 in the morning and will drop you off at Bukeyashiki (samurai residence) or Iimoriyama. It also picks up at the station at 14.10, 15.10, 16.30 and 17.00 (better to check times in case of change or my faulty memory). There are also buses that stop fairly close to the hotel, perhaps a 5 min walk, mainly uphill going to the hotel.

  

• PanDragon1

  25 agosto 2018
  The Staff's Great Service was taller than the mountain next door !!

  This hotel is located at the base of high mountains. If you love natural surroundings, this hotel will be the right choice for you. They have sufficient number of staff members who take very good care of the guests. Upon arrival by taxi, the front desk staff member greeted with a warm welcome at the entrance. They allocated me the room on their highest floor in the Tower building that had an excellent view of mountains. The room was quite spacious compared to other hotels in Japan. The mountain next door was taller than the hotel's tower and we could see the peak of mountains touching the soft white clouds. The restaurant had a very large spread of buffet for breakfast and guests were escorted to their table by a large team of friendly staff members. The staff were also moving around in the restaurant for quick service to everyone. The gift shop at the ground floor had a lot of unique items. One thing that the hotel can improve is that it did not have any laundry service for guests. It will be nice if the hotel can add laundry service in future. The WiFi network connectivity was available only in the lobby area. The rooms did not have any Internet connection. It was the great team of staff that made this hotel impressive. If the infrastructure improves WiFi and Laundry services, then it will certainly make it convenient for the guests.

  

• AdigunaKusuma

  17 junio 2019
  Good Hotel with Beautiful Outdoor Onsen!

  We stayed here only 1 night and in the 5th floor for a short escape from Tokyo. It was good experience for us in terms of the room with classic Japanese design, beautiful outdoor onsen, and surprisingly their buffet breakfast and dinner were also good! In addition, nothing was wrong with the service. Just the facade of the hotel looks outdated, but the rest are fine.

  

• GordonAdelaide

  27 diciembre 2019
  Great place but ....

  The onsen hotel is very comfortable. We had a western style room on the 3rd floor. It was very large with separate bathroom and dressing areas, a little sun room and a huge bedroom with a king size bed, armchairs etc etc. However the couch had a little hole in it and some of the joinery needed small repairs. The buffet dinner and breakfast offer a reasonable range of Japanese and (some) Western food. There were no vegetarian options (e.g. tofu) as there had been on a previous visit. The rest was really great: the staff are friendly and helpful throughout the complex; its well heated so we could comfortably wander around in the yukata's provided and enjoy the unique Japanese onsen experience; the onsen baths are well maintained, large enough to not get too crowded and have indoor and outdoor pools. As an added Christmas bonus there was a short performance of Xmas and Abba songs by an enthusiastic and well rehearsed band made up of hotel staff members...