Onyado Nono Namba Natural Hot Spring

Comentarios destacados

• Michaeliao2015

  27 diciembre 2019
  Most terrible staying experience in Japan

  Our trip is a family trip, where we booked 4 rooms to accommodate 7 adults and 5 children via Agoda. As general rule of staying for hotel in Japan, we expected child under age 12 to be staying for free if sharing bed with adult. However, we were told at check in that we need to pay additional JPY2,000 per child per night for 2 child who is age 4 and 5. Ok as this maybe just our ignorance of their terms of stays. As for the room, it was so compact that you cant even keep your luggage case open in the room or youll be blocked from entrance. You can hardly bend over in the bathroom. Most terrible experience was regarding check-out. As a family with 3 kids, we have been busy for packing in the morning, and we request for late check-out which is usually granted without additional charge according to my staying experience in Japan. However, after calling the front desk for a couple of times, someone finally pick up the call and said there will be additional JPY1000 per person per hour for late checkout. The lady only allow us to checkout 30 minutes later without additional charge even we have explained our situations. Obviously we cant make it even we request assistance on packing from our family member. Two staff came to our room after that 30 minutes and said they are going to charge JPY3000 per hour because they saw we have 3 people in the room at that moment. It spent another 10-15 minutes arguing with them that the 3rd person is a family member who is staying in another room and just here to help us for packing! When we checkout at the front desk, a trainee keep apologizing for it, however, the attitude for the lady performing the checkout was terrible, without greeting or smile. She just asked for the JPY2000 and ask me to sign on the receipt. Thats all, no greeting as a general rule of customer service, leaving a terrible experience and memory of the stay.

  

• getacloak

  23 enero 2020
  Perfect place to get over jet lag with a 2-year old

  This was a great first stay in Osaka! Our 2-year old daughter loves running around the tatami mats throughout the hotel. Super convenient to the Kuromon market and dotonbori. The subway is on the corner and theres also a 7-11 two doors down. The real reason this hotel was a winner though is the onsen which is open throughout the night. Our daughter woke up at 3-4am the first couple nights so I just took her down there to check it out. They had some rubber duckies for her to play with and since nobody else was in there, she was able to splash around a little bit. It was a really nice option to have instead of being stuck in the room with a hostile toddler. The midnight ramen (9:30pm-11pm) is also a really nice snack. Simple yet delicious. Oh, the feedback about how small the rooms are is definitely true though. Its a very tight fit for a family but with two adults and a toddler, it was cozy but comfortable. Highly recommended!

  

• elikajodana

  25 enero 2020
  Location!

  I like to stay in onyado! In the city centre near the dotombori and sinsaibaishi. The room not too spacious, japanese style design. Hotel was very comfortable, you need to take off your shoes at lobby. They have free ramen from 9-11 pm. And great thing they have hotspring bath as hotel facility. Location was very near nippombaishi station. If we go back to osaka i will stay in here again :)

  

• O3312MBalexc

  27 enero 2020
  Nice hotel with onsen

  We had a great stay here for 3 nights. First we were allocated a room without view or even daylight. The window was facing the back of another building. We asked for changing to a room facing the street. Those rooms were only available the very next day. The hotel provide free ramen everyday from 9-11pm. Its only 5 mins walk to Dotombori. The mattress and pillows were comfortable. USB charger is available at bedside table.

  

• rebeccamB151HH

  12 marzo 2020
  Beautiful hotel

  We stayed here for two nights. The room was an excellent size and spotlessly clean. The hotel has tatami flooring throughout and low beds in the rooms which makes for an authentic Japanese experience. Would highly recommend.