Omega Hotel

Comentarios destacados

• abdelilah2015

  23 agosto 2015
  malo

  estancia de 15/8/15 a 21/8/15. lejos del centro de la ciudad, es imprescindible coger un taxi. Mucho ruido de música hasta las cinco de la mañana procedente de la discoteca y eso estando alojados en la planta 5º. El desayuno malo, sin variedad. El hotel se publicita en el lugar con cuatro estrellas le sobran´, sin ninguna duda dos. Lo único positivo la limpieza y la amabilidad del personal. NO RECOMENDABLE. Cuidado que en la propaganda no avisan de la ecotasa y tienes que pagarla en el hotel por persona y noche.

  

• Viajerodeltiempo150

  02 noviembre 2015
  Lejos de todo

  Un hotel ideal si te gusta andar o tomar taxi para todo, esta lejos de todo. Por la noche desolación en kilómetros .Lucha dialéctica con el conserje , todos los días, nunca esta la habitación al 100 por 100. tuve problemas con el aire. Grifería que no han visto un estropajo desde que la instalaron. WIFI conexion FATAL ni en vestíbulo ni habitación Cuatro estrellas, sin zumo natural en el desayuno, y la leche en polvo, la "chicha" buena no se repone, sino madrugas no comes bueno. Y el top del hotel, disco hasta las 4 o 5 de la madrugada, volumen a tope que retumba todo el edificio, estés en la habitación que estés. Y encima a 10 minutos largos de la playa. De la supermini piscina olvídate. 1 solo ascensor, en horas punta imposible de tomar. Arquitecturamente en el interior quiere imitar patio de luces marroquino, pero les quedo a medias y fatal.

  

• jacquelineelysee

  22 febrero 2020
  Stayed with a group of 30 for a week. Will not come back. Staff hard working and pleasant.

  Room was basic. Tap water had a salty taste. Some people in our group found the room cold at night. Phone out of order all the week reported it nothing got done. It is a good 20 minutes to the beach. The nearest corner shop is 10 minutes walk. Hotel entrance and reception area very impressive. The rooms are dated and need modernising. It would be helpful if food in dining room is labelled so that guests know what they are eating instead of being told turkey chicken

  

• najm1178

  02 octubre 2020
  Super good hotel

  I have been to this hotel many times and I have never had any problems with staff or the hotel. When there are any problems the staff come very quickly to rectify the issue. The hotel restaurant make amazing food and the price is very good and food is fresh. I do not know why people are complaining so much . People pay little and want 7 star service . The hotel is having some renovation done aswell and I think after this renovation the hotel will even better . Location is very good and yes sometimes the taxi service by hotel is pricy but this is not hotel fault , just haggle with the driver and negotiate a smaller price and be friendly, and next time the driver sees you he will look after you good prices . To be honest I havent been to agadir and to my favourite hotel in agadir since February, I m missing agadir and omega team. Omega hotel keep up the good work and see you soon inshallah, I hoping this October 2020 I will be there

  

• Unknownxxxtttt

  13 febrero 2020
  Customer service appalling! AWFUL STAFF!

  I stayed at this hotel in December 2019 with few friends for a week. NEVER AGAIN!! RUDE STAFF!! Worst customer experience ever experienced. I was recommend this hotel by one of my friends which regularly visits this hotel but even he has stated customer service has dropped dramatically. Night staff are extremely rude! With poor customer service experience, communication with day management are terrible. Higher management decisions changes without notice and is passed through staff with mix communication. Night shift is badly managed with no experience on how to communicate with customers. Reception staff are grumpy and rude! I had to report problem with heating 3 times until they decided to change rooms twice which also had heating issues on top the awful smell. The following morning I was given another room by the day manager which resolved the issue. Hotel location is terrible with nothing nearby. Yes there are taxi available in front of hotel but they are at a much higher rate. Despite all the issues I had received and reported, on day of checking out I was charged a late checkout fee of 350dh by 1 of the night staff which we was told by day staff we wouldn't or I would have booked it online at a lot cheaper rate. When asked for receipt they refused and stated to ask day staff which he new we were flying out & I did not have time to dispute. I would not recommend this hotel and will strongly advise STAY AWAY unless you want to ruin your holiday! TERRIBLE/RUDE NIGHT SHIFT/STAFF at reception desk!