Odyssia Beach

Comentarios destacados

• Cocominut

  09 agosto 2019
  Un fake de hotel

  Desgraciadamente, la experiencia en el hotel ha sido muy decepcionante. Todo tiene un coste extra: desde las bebidas en la cena hasta desayunar o cenar en el restaurante con vistas al mar (6 por persona y día extra a no ser que tengas una habitación deluxe!) . También tienen coste las tumbonas de la playa, la caja fuerte o la nevera de la habitación! Las fotos de internet son engañosas ya que hasta la foto de la piscina está sacada desde el hotel de al lado, para que no se vea lo limitado del espacio de la piscina y que no hay ninguna zona verde! Por supuesto, el comedor donde desayuna y cena el 90% del hotel, muy pequeño y que genera esperas, tampoco aparece en las fotos, solo la zona con vistas al mar que tiene coste extra. La playa es de piedras y muy incómoda. Pero quizás lo peor sea el servicio. Muy poco amable, poco interesados en el bienestar del huésped y te tratan como si fueras tonto. El último día, en el check out, pedimos la cuenta para confirmar si estaban bien los gastos que nos habían cargado y se negaron a dárnosla (alegando que el sistema no se lo permitía) hasta que pagásemos, es decir, que no te dejan ni confirmar lo que vas a pagar. Sería un hotel mucho más aceptable si fuera más honesto con los huéspedes en lo que a sus espacios y servicios se refiere y si el personal fuera más profesional y amable. Tal y como está ahora, no aprueba ni raspando, y merece solamente un deficiente.

  

• StewParis

  22 agosto 2020
  Just fine not a 4 star

  Hotel quite nice rooms really small (even with our free upgrade) next to the beach only 6/7 car possible in the car park (nightmare to find spots in the streets) Staff at the réception (old man) not friendly at all : never smile during our stay ! Restaurant food is just ok no buffet due to covid (we can understand that no pb) staff friendly and nice. Hotel a bit far from rethymno city if you want to have a drink and visit its a quite long walk si we rented electric skates from lime !

  

• Sam2005SVK

  27 agosto 2020
  Nice hotel, but...

  We've stayed in this hotel for two weeks. The first impression was very good because reception was very nice modernised. The receptionist was quite incompetent. He forgot to give us a paper about housekeeping and other important information that changed due to COVID-19 pandemic. FOOD: Due to coronavirus you can't take the food by yourself but a waiter gives it to you by your order. Food was very good I didn't eat anything bad. ROOM: Room was ok and it's got everything. It was nice and clean. Bathroom was small but it was ok. Only thing that was little bit annoying was the lack of storage area. The wardrobe was small for three persons and there were almost no other storage area. SERVICES: This was mixed. Reception is quite chaotic. It happened that they forgot to clean our room or they prepare wrong portions of sooner breakfast. They weren't rude or arrogant but they were too careless. Waiters were very kind, they always asked us if everything is ok or if we want more coffee etc. We experienced only one big unprofessionalism, when they kicked out from the beach restaurant because of new hotel rules while we were choosing the food. It is very rude to kick somebody out, while he is choosing a food. Something like that mustn't happen in 4-star hotel. Even though it is discriminating that some rooms have to eat at the main restaurant and other at beach restaurant it wouldn't mind me as the kicking us out , while we were choosing a food. HOTEL: Hotel was nice modernised. It is very good located, it has nice large beach and it is just a few kilometres from Rethymno. The pool was small, however I expected that. CONCLUSION: As far as I am concerned, I claim that this hotel is very good but it could be better if they eliminate some minor mistakes. I would recommend it to you because it's nice play to stay although it has some mistakes.

  

• rudexxx

  12 septiembre 2020
  One of the best hotels in Crete

  One of the best hotels on the island. The staff is very nice and they listen to your needs and adapt to you. The food was also delicious. The hotel is on the beach which is a big plus. Would totally recommend. Good job guys!

  

• mindthegupp

  15 septiembre 2020
  A relaxing, safe stay even in the midst of Covid-19

  Myself and two friends had a great stay at the Odyssia Beach Hotel, despite the craziness of the current pandemic situation. The team at the Odyssia always took the required Covid precautions to ensure as safe a stay as realistically possible despite what must be quite uncomfortable PPE requirements at times (thanks to the restaurant/bar and beach staff!), but we were still able to relax and enjoy the beach and restaurant/bar facilities next to the beach. The location was great, albeit a 30/40 min stroll into Rethimno itself but we knew this when booking. Taxis are fairly cheap though at 7 into town so are a good option if you dont want the stroll in. Overall would thoroughly recommend.