Oakwood Arlington

Comentarios destacados

• mbaaoum

  29 mayo 2019
  Terrible experience, You cannot trust this property

  I have been through my worst experience with a hotel with Oakwood Apartments in Falls Church. I had a confirmed booking but when I arrived I was shocked that there is no office management and I had to check in through phone. I spent around an hour until getting a response. What is worse was that they told me after three hours calls for check-in that they do not have available room for me despite having confirmed reservation. Working with the refund was also harder. Initially, they lied and told me that booking.com is the agency that charged me. After checking with booking any my bank account I found that this was wrong. Took me several calls (in three days) to Oakwood to get from them a promised refund in 7-14 days. This property lacks the minimum ethics of business and I would not trust them in anything nor recommend anyone to book with them.

  

• christopherv915

  08 agosto 2019
  Love My Trip, Apartment was ok, Would Stay Again

  The best part of this apartment is the location. Located halfway between the Rosyln and Courthouse Metro stations, the Oakwood Arlington is an older building that needs a little TLC. I stayed there for several months and loved the experience. Although I would definitely stay at this location again, it was not maintained as well as some of the other facilities that I have stayed in. This isn't to say that the apartment was dirty. All of the provided furniture was nice but some of the items were clearly old. Parking is offered below the building, which was very convenient and you are easily within walking distance to the metro. I recommend using the Rosyln Station as the walk is downhill on the way to the station. If you prefer to walk downhill, returning to the apartment via the Courthouse Station allows you to walk downhill (although it ends up being a longer walk than the Roslyn Station). The pool was a great size and was never very crowded. I enjoyed the fact that the pool was in the shade in the afternoon.

  

• A4011SMjamesk

  22 febrero 2020
  CAVEAT EMPTOR!!!!! Takes deposit during cancellation window and holds it for over a month AND COUNTING!!

  I booked a stay at this place through hotels.com. My cancellation window ended in January 26th. On January 21 the company charged my credit card the full price of the stay as a deposit. I cancelled the reservation through hotels.com on the 21st and the hotel confirmed that the cancellation was done and done timely. It is now February 22 and the hotel has still not refunded the money that they took. Ive been in contact with them several times-always the same story, its just waiting in one more approval to refund. Ive contacted hotels.com on two occasions who tell me the hotel says that they are refunding the deposit and it will be done shortly. I would not book a stay with this company if there is a remote chance that you will cancel. They take money from you well before their policy-according to hotels.com the deposit should have been taken in the 26th after the cancellation window ended. How does a hotel take money from you while you still are in the cancellation window and then hold it for over a month (and counting)? This company has no scruples. In all of the times that Ive contacted them there hasnt even been an Im sorry. Their correspondence is just short and terse. Caveat emptor!!!!

  

• rjlink

  18 febrero 2020
  Extremely pleased

  As a hotel alternative, this was great. You get an entire apartment with everything you need, including washer/dryer and full kitchen. Very clean, water pressure strong. Comfortable temperature (heating /cooling.) Good mattress. Fast reliable internet connection. Very clean. Convenient location near restaurants and supermarket. I would stay here again since it's only a short walk to the Rosslyn Metro stop.

  

• MJC4783JY

  17 febrero 2020
  Internet Connection Not Functional

  I have stayed at this location for six months, and have had recurring internet connectivity problems. Tonight was the last straw. I spent 30 minutes on the phone with three different IT techs, all of whom could not help to connect my brand-new iPhone because I could not access the MAC address in my settings folder. It is completely ridiculous that they cant issue each occupant a new, dedicated user name to use the internet.