Nozol Al Shakreen Hotel

Comentarios destacados

• imran606

  10 mayo 2019
  Cockroach infestation and bed bugs

  Sick and dirty place to stay cockroach infestation and bed bugs a very poor level of service the Arabs are not helpful and very arrogant and treat you like its slave trade days avoid this at all costs

  

• Md Yani K

  03 septiembre 2019
  excellent

  i came for hajj on 2018, was a very good place to stay because it was very near with gate 5. not far from the tomb and very convenience to me as a man. a recommended hotel when you stay at al-haram, medina

  

• FaseuddinS

  04 septiembre 2019
  Hajj

  Location was excellent, in front of Haram, they were busy as continously groups are coming after Hajj to Medina, they need to improve their F & B as mostly visitors at our stay time were sub continent and African

  

• Amdad_Ali

  02 enero 2020
  Worst reservations manager on the planet

  Booking was cancelled by reservations manager as I was walking in. Apparently my payment didn't go through although I selected that I would pay at the hotel. I was then made to pay the full price which was significantly more than the online price. The manager would not budge or honour the initial price. Rooms were small. I couldn't even open the suitcase properly. No ckensing during the stay. Had to ask for everything such as towels. Buffet was not great and they started put the food away before closing time. I would say avoid if you can. No sense of customer service at all. Staff can never be found when needed. Not worth £80 a night. £40 is more acceptable. Location is good and that's about it.

  

• Azmat J

  20 enero 2020
  Beaware of the Receptionist!

  We were travelling with infant and reached the hotel at 2 pm (Came from Makkah with 4 hours drive) on our reservation day. We went to the reception and showed our booking and following steps happened: - Our Agoda booking reference was handed over and the receptionist said "It is not in the system" So we got confused that did we came to the right hotel. - After that he was not willing to talk then we checked with other staffs of the hotel, they said it is the right hotel - we went again to the receptionist and said we want to check in (Early) now doesn't matter if the room is not cleaned as we are with Infant. (Hotel Check in time after 4 pm) - He just said one word come after 4 pm- our booking is not in the system; So we have to wait 2 hours even without assurance that our booking is there or not with the Infant; just because he his arrogant and didn't talked with us properly and just said one word came after 4. - We found the Hotel Manager (Person wearing Jacket in the pic) and requested for early check in; the guy was so helpful he immediately checked and found that our booking is valid which is showing in their System. - Then we checked in early with all rooms ready without any issue Other thing of the Hotel was good with food and location. Only be aware of this Receptionist (In Black outfit)