Novus Giri Resort & Spa

Comentarios destacados

• alexanderbagus24

  25 octubre 2020
  Exceptional !

  Me, my wife and children just stayed at this hotel one night on Oct 24-25 for domestic staycation during covid 19 period. We loved the stay. All the staff are very friendly and helpful. Unlike any other, The hotel itself is very big and the concept is nature style/ bali style hotel, and we love it. When we arrived , the staff upgrade our room , thank you. Our children like very much the Rabbit Village. Definitely will be back to this great hotel.

  

• vellyno

  09 noviembre 2020
  Recomended for staycation

  This was my 2nd time stayed at Novus with the same room type. My fave room is suite pool. I was booking 2 room at that time, suite pool and suite garden view with connecting door in the garden. I would like to recomend this type of room if you want to have a staycation during covid 19 situation, especially of you have baby like me. Because Suite pool type has its private heat pool so that my baby and son can swim safely on private, i like that the room was smell very good and very relaxing, and one more thing what i like from novus that we can park our car in the front of the room, also the staff were very helpfull and nice. They even give me a surprise birthday cake when i was having breakfast in the morning, i think they check my bday from my ID card :) thanks Novus that was very sweet and nice of you.. Overall my experience staycation at novus was very excellent, also i met Ahmad Dhani who booked at the same type room, i even can hear he played Rhoma Irama song from my room. Hehehe...I am very happy and lucky to meet my fave artist in my fave hotel and have chance to take a picture when we met accidentally at the pool lounge for afternoon tea..thanks novus for the unforgettable bday experience. :)

  

• darpan1212

  06 diciembre 2020
  Nice hotel with good view and excellent hospitality

  Visited Novus Giri last month with Family. Resort overall is nice though old. We opted for Pool room and the warm pool water in between clouds in valley is very pleasant. Initially there were some issues with bathroom (which was stinking) & also room without aircon at times feels hot. But the hotel manager has excellent customer centricity. He ensured our concerns are addressed and changed the room next day. The entire team in very customer oriented and that stands out here. Recommend for a good change.

  

• fajaradiartha

  22 enero 2021
  Not the best staycation experience

  We spend one night in Novus Giri on the Valley View room. Signs of aging can be seen in the hotel building considering this is really an old hotel but was well maintained. At least inside the room, everything looks just nice. Especially the bathroom, most likely renovated to meet current design trend. The porch is where you can gaze to nature and enjoy fresh air. Lucky we chose the Valley View room because the view is all we need. The private pool room turned out to have no privacy at all as we, located on floor above, can see the pool clearly. The Grand Pool Suite should have better private pool but it's way too expensive. In the night, make sure you close the door to avoid bugs coming in inside especially wasp and flying termites. These flying termites attracted to the light on the porch, unfortunately there is no switch for that so we called housekeeping and he was unscrewed the bulb to solve the issue. Just be careful though, these flying termites could cause problem to the hotel wooden structure in long term. Breakfast is served with health protocols in which the staffs helped us getting the food. Table distance is quite far, overall we felt safe having our breakfast. The breakfast menu was below standard, we expected better quality in such price range.

  

• Dinda R

  05 enero 2021
  Nice Hotel with little bit below my expectation

  I was staying at Novus Giri Resort and Spa, on Jan3rd until Jan 5th 2021 i booked Pool Suite room, My Children love the pool, with warm water although from my point of view the water is not really clear as i expected to be, but still they loved it so much the room space also not too big, the bed size is queen size clean rate of the room is so so, not as clean i expected to be also, sofa seem so old and the fan dusty there's some dust also at the corner of the bathroom Restaurant view is very nice, they have outdoor sits with mountain view, but food and variety not so many, the taste also so so.. Children activity : there's no children activity during my stayed at the hotel only the rabbit village back horse riding was not available and i was failed to notice that during my booking to this hotel. its very nice if they improve their cleanness and also the keep inform us regarding term and condition of children activity during check in, especially when most of activity only available during weekend, i am very disappointed on this matter, we came on Sunday, it was still weekend and they should have warn us to do horse back riding at that time :(