Novum Hotel Ravenna Berlin Steglitz

Comentarios destacados

• QUIQUEMADRID2013

  02 septiembre 2015
  HOTEL BASICO EN UNA ZONA ANIMADA

  Estuve hospedado una noche ya que iba a participar en al media maratón anual SportScheck de Berlin y la salida y meta de l amisma quedaba al lado del hotel. La zona esta muy bien, con tiendas, centros comerciales, autobuses y U-Bahn y S-Bahn muy cerca del hotel. La habitación era básica, algo antigua y un baño decente. El desayuno correcto sin grandes alardes, pero por 50 /noche no se puede pedir más. Eso sí, algo alejado del centro.

  

• B8063HOmartar

  08 mayo 2019
  Super tranquilo y repetiría seguro

  Hemos venido para pasar 4 noches, os aconsejo coger el desayuno porque está bastante bien, variedad de panes, fruta cortada, yogurt, cereales, huevos duros y revueltos. La habitación no es muy grande y la bañera es un poco alta, pero la ubicación está muy bien, es un sitio tranquilo, tienes supermercados cerca, bared y restaurantes. Llegas con la parada me metro U9 Rathaus Steglitz o con el tren el S1 (rosa) Rathaus Steglitz. El metro y tren te dejan a calle y media del hotel y la conexión hasta el centro es genial. Yo repetiria seguro, me gusto el centro comercial al lado del hotel y la hamburguesería que hace esquina, que te dan unos menus de hamburguesa con patatas o ensalada y long island.

  

• Gout79

  24 enero 2020
  Mal informados

  Hotel ubicado en las afueras de Berlin, un tanto alejado. En principio todo iba bien hasta que encontramos camas sucias, ofrecimiento de agua muy caro. Pero lo peor fue que en el chek in nos informan que nuestro desayuno venía incluido, pero al irnos nos cobraron el mismo, lo que indica total inmoralidad por parte del hotel. No volveremos jamás.

  

• Susheaver

  22 mayo 2020
  Should be CLOSED down for renovation IMMEDIATELY!!!

  The carpets are FILTHY in the hallway/corridors!!! Hotel should be immediately CLOSED down for full renovation!! Germany hotel inspection should definitely take a visit to this hotel immediately!!! All the furniture in the room was awful, peeling etc.. The bathroom had broken parts. The toiled needed to be cleaned! (and the push button was DIRTY!) The dark, very uninviting, DIRTY padded cover on a sofa, needs to totally removed! There is NO light near the bed, one has to get up from bed to turn a light on. The fabric seats in the breakfast room were SO DIRTY! Extremely disappointing and uncomfortable to sleep here. The tile floor from the kitchen to the street, is SO FILTHY, guests have to pass this area to use the elevator to the rooms. A DISGRACE! The staff that I encountered was nice enough. Including at breakfast. The selection of food at breakfast was quite nice, lots of items to choose from! (but with so many things dirty, including the seats at breakfast takes away from the good food that they did offer. CLOSE DOWN and RENOVATE ASAP. Good location for sure!

  

• Cis300

  15 agosto 2020
  Not responsible and not satisfactory

  Today is the third day Im staying here... The first day I arrived they gave me the wrong room (standard instead of queen-sized) and when I went back they told there is no queen-sized bed till to tomorrow. I needed to be at the receptionist at around 10 am, I was already tired and thought it will be okay tomorrow. You can guess what happend in the morning... There still isnt a queen-sized room and they will give me one 100% the next day. At this point I was annoyed and they wanted to give me 2 days of breakfast (pick-up) for free. Like how does a 2 days breakfast compensate me for my room?! The lunch they made may be less then 2 euros while the room prize is much higher! I asked for a restitutions for the room and I needed to send a mail to them, which I did. The next day.... So thats today 15th of August. Same story again, there is no queen-sized room free till tomorrow, but: I will make a reservations for you so that it wont be taken. Couldnt they do this yesterday?! So I complained about it and they wanted to give me late check out as compensation, which is still not a suitable compensation if you ask me. In the end they gave me 20 back for THREE NIGHTS (today will be the third) in a standard room! This is reallt bad service. They even told me that the queen-sized room is smaller then the room I currently have, like WTF?! Like I said (and they confirmed it): So the room pictured online arent an accurate representation?! The receptionist said yes. Isnt this fraudulent?!?! There is one good point: the staff is friendly! Only the system is bad..